Public Area Attendant

HEI Hotels & Resorts; Nashville (TN); On-site; USD 17,000 - 23,000; Full time

Benefits offered by this job

Medical & Dental plans

Vision insurance

Paid time off

Pet insurance

401(k) with match

Hotel room discounts

Job summary

HEI Hotels & Resorts seeks a dedicated housekeeping professional for the Sheraton Music City Hotel in Nashville. You will maintain clean, safe spaces for guests, colleagues, and vendors, delivering consistent service in a fast-paced hotel environment.

The role involves physical tasks, strong attention to detail, and reliable attendance. Benefit programs accompany a supportive team culture and opportunities within HEI's expansive portfolio.

Qualifications

• Hotel experience preferred.
• Maintain a professional appearance at all times.
• Communicate effectively with guests and team members.
• Capable of lifting, bending, and standing for extended periods.
• Follow directions and perform duties with limited supervision.
• Strong verbal and written communication skills.

Responsibilities

• Thoroughly clean sinks, toilets, urinals, mirrors, tiles, counters and floors.
• Dust furniture, pictures and shelves; clean metal surfaces.
• Empty trash and clean ashtrays.
• Adhere to attendance rules and work regularly.
• Perform other job-related duties as assigned.

Skills

Hotel experience

Self-starting

Professional appearance

Guest communication

Physical stamina

Ability to follow directions

Verbal & written communication

Job description

About Us

Excellent service is a tradition at the Sheraton Music City Hotel. Our facility has 410 rooms and 32,000 square feet of centralized and elegant meeting space. With dedicated associates, we are poised to exceed our guest's every need. Why work at Sheraton Music City? We are a fun, energetic and enthusiastic team that has a passion for delivering outstanding service to both our guests and fellow team members. Our associates enjoy free parking, complimentary meals, incentives for exemplary performance, and much more.

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!

We value U.S. military experience and invite all qualified military candidates to apply.

Compensation

Tipped/Service Charge Eligible? No

Discretionary Performance Bonus Eligible? No

Overview

Maintain the building to ensure safe and clean experience for hotel guests, associates, and vendors.

Essential Duties and Responsibilities

• Thoroughly clean sinks, toilets, urinals, mirrors, tiles, counters, walls, stalls, vents and/or floors with cleaning agents by extending arms over head to reach all above areas. Adhere to cleaning procedures and instructions for use of cleaning agents.
• Thoroughly dust all furniture, pictures, and shelves, extending arms over head, bending, and stooping as needed.
• Thoroughly clean and polish all metal surfaces, applying pressure in repeated motion.
• Clean ashtrays and empty trash.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job-related duties as assigned.

Qualifications and Skills

• Hotel experience preferred.
• Self-starting personality with an even disposition.
• Maintain a professional appearance and manner at all times.
• Can communicate well with guests.
• Ability to lift, bend, stoop, walk, push or pull heavy equipment, and stand for extended periods of time with or without reasonable accommodations.
• Ability to understand and follow directions and perform job functions under limited supervision.
• Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Benefits

• HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
• For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed.
• Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off.
• HEI also provides pet insurance through the ASPCA.
• For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans.
• Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future.
• Specific details and eligibility of these programs vary by location and employment status.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.