House Attendant

HEI Hotels & Resorts; Nashville (TN); On-site; USD 24,000 - 38,000; Full time

Benefits offered by this job

Free parking

Complimentary meals

Incentives for performance

Job summary

Sheraton Music City Hotel in Nashville, TN is seeking a dedicated housekeeping associate to maintain clean, safe guest rooms and public spaces, ensuring a welcoming hotel environment.

You will stock supplies, assist with linen handling, and collaborate with team members to meet service standards. Prior hotel experience preferred; able to lift up to 100 lbs, stand long hours, and communicate effectively with guests.

Qualifications

• Hotel experience preferred.
• Strong guest service orientation and professional appearance.
• Ability to lift up to 100 lbs and stand for long periods.
• Good communication with guests and team members.

Responsibilities

• Stock linen closets with amenities and supplies for room attendants.
• Empty room attendant carts of soiled linen and trash.
• Clean and remove spots from corridor walls and doors; polish mirrors and room numbers.
• Vacuum, sweep, and mop hallways, stairwells, vending areas, and foyers.
• Flip mattresses and move furniture as assigned by supervisor.
• Comply with attendance rules and be available to work regularly.
• Perform any other job related duties as assigned.

Skills

Hotel experience

Team player

Communication skills

Physical stamina

Job description

About Us

Excellent service is a tradition at the Sheraton Music City Hotel. Our facility has 410 rooms and 32,000 square feet of centralized and elegant meeting space. With dedicated associates, we are poised to exceed our guest's every need. Why work at Sheraton Music City? We are a fun, energetic and enthusiastic team that has a passion for delivering outstanding service to both our guests and fellow team members. Our associates enjoy free parking, complimentary meals, incentives for exemplary performance, and much more. Do you want to become a part of this excellent team and have fun at work?

Compensation

Tipped/Service Charge Eligible? No

Discretionary Performance Bonus Eligible? No

Overview

Maintain the building to ensure safe and clean experience for hotel guests, associates and vendors.

Essential Duties and Responsibilities

The following are specific contributions that must be developed during the training program in order to successfully complete the program and be placed in a hotel with or without reasonable accommodation:

• Stock linen closets with amenities and supplies for room attendants; may include taking supplies directly to room attendants.
• Empty room attendant carts of soiled linen and trash.
• Clean and remove spots from corridor walls and doors. Polish and clean mirrors, room numbers on guest room doors, and elevator doors.
• Vacuum, sweep, and/or mop hallways, stairwells, vending areas, and foyers.
• Flip mattresses and move furniture as assigned by supervisor.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job related duties as assigned.

Qualifications and Skills

Knowledge, Skills and Abilities

• Hotel experience preferred.
• Self-starting personality with an even disposition.
• Maintain a professional appearance and manner at all times.
• Can communicate well with guests.
• Must be willing to "pitch-in" and help co- workers with their job duties and be a team player.
• Ability to lift, bend, stoop, walk, push or pull heavy equipment, and stand for extended periods of time with or without reasonable accommodations.
• Lifting may include equipment or furniture weighing up to 100 lbs with or without reasonable accommodations.
• Ability to comprehend and follow instructions from supervisor.
• Effective verbal and written communication skills.
• Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Benefits

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.