Public Area Attendant

WI- The Trade Hotel Milwaukee; Milwaukee (WI); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Worldwide hotel discounts

Referral program

Paid Volunteer Hours

Job summary

The Trade Hotel Milwaukee is seeking a Public Area Attendant to maintain clean and welcoming public spaces for guests. Flexible weekend availability and both morning and evening shifts are available to support our operations.

Starting wage ranges from $16.00 to $18.00 per hour, with experienced candidates potentially qualifying for a higher wage. We value growth, teamwork, and exceptional guest service in a supportive environment.

Qualifications

• Must be detail oriented and reliable.
• Strong communication and guest service skills.
• Ability to work in a fast-paced hotel environment.
• Desire to contribute to a collaborative team.

Responsibilities

• Clean and restock public areas including lobby, pool, fitness center, stairways, hallways, elevators and patio.
• Ensure lobby furniture is guest-ready and in good condition.
• Assist in other housekeeping tasks as needed.
• Properly handle, label and store cleaning supplies and equipment.

Skills

Attention to detail

Excellent communication

Friendly customer service

Reliability and honesty

Job description

Public Area Attendant

Join a 2026 USA Today Top Workplace Winner!

Starting at $16.00 - $18.00 per hour, experienced candidates may qualify for a higher wage

Flexible availability required on weekends

Open to both morning and evening shifts

The Public Area Attendant position is more than a job, it's a path to a fulfilling adventure, one that you direct and we guide. A place where your impact matters, your growth is supported, and your contributions are valued. We'll invest in you, providing tools, resources, and mentorship to help you succeed all while staying true to our core values of Growth, Fun, Trust, and Responsibility.

We take great pride in the inclusive environment we've created attributing to our award-winning status, an experience in which team members at every level are fully engaged and can see the relationship between their job responsibilities and the overall success of The Trade hotel.

How You'll Make An Impact

Our friendly Public Area Attendant provides our guests with clean and comfortable accommodations, all while delivering outstanding service.

• Clean and restock property's public areas to include but not limited to lobby, pool, fitness center, stairways, hallways, elevators and property patio
• Ensure lobby furniture is in good condition, organized and guest ready
• Ability to help in other housekeeping areas
• Properly handle, label and store cleaning supplies and cleaning equipment

To Be Successful In This Role, You'll Bring

• Ability to perform task-oriented repetitive functions consistently and on-time
• Friendly customer service to brighten the day of our property guests
• Excellent communication skills
• Strong attention to detail
• Reliability and honesty
• Desire to contribute to a supportive and effective team

Why You'll Love Working Here

Career Growth

• Personalized career development and advancement opportunities
• Leadership training, mentorship, and educational assistance
• Opportunities to grow across 35 hotels and our Corporate Office

Team Member Perks

• Worldwide hotel discounts and complimentary stays at NCG Hospitality-managed hotels
• Referral and incentive programs to earn additional rewards
• Paid Volunteer Hours, recognition programs, and appreciation events

Health & Wellness

• Medical, dental, and vision coverage
• Paid Time Off, Paid Sick Time, and Employee Assistance Program
• HSA/FSA options, telehealth, wellness benefits, and more

Financial Benefits

• Competitive pay with same-day pay options
• 401(k) with generous company match
• Performance bonuses for eligible positions

Ready To Grow With Us?

Take the next step in your career with NCG Hospitality! Explore our current opportunities and discover what makes our team a great place to grow.

Visit ncghospitality.com to explore all current openings and view this short video on Who Is NCG Hospitality.