Public Area Attendant

The Post Oak; Houston (TX); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in luxury hospitality is seeking a dedicated Public Area Attendant to uphold the highest standards of cleanliness and guest service. This role is vital in ensuring that every guest enjoys a pristine environment throughout the hotel. With a focus on attention to detail, you will be responsible for maintaining the lobby, restrooms, and other public spaces while providing exceptional service. Join a team that values passion, excellence, and integrity, and enjoy a respectful work environment with opportunities for growth and advancement. If you thrive in a dynamic setting and are committed to delivering memorable experiences, this position is perfect for you.

Benefits

Multiple benefit plans

Paid Time Off

401K

Opportunities for advancement

Employee discounts

Community volunteer opportunities

Complimentary parking

Colleague meal

Qualifications

• 1 year of experience preferred, especially in luxury or Forbes hotels.
• Ability to work flexible schedules including nights and weekends.

Responsibilities

• Maintain cleanliness in public areas and provide excellent guest service.
• Respond promptly to guest requests and maintain hotel standards.

Skills

Attention to Detail

Customer Service

Time Management

Physical Stamina

Education

High School Degree or equivalent

Job description

Overview

The Post Oak Hotel is seeking a Public Area Attendant to join the only double Forbes Five-Star Hotel in Texas. We hire passionate and professional colleagues who genuinely delight our guests through curated and authentic experiences.

The Public Area Attendant will be responsible for maintaining clean and attractive main lobby, lobby restrooms, public areas and/or all assigned areas while providing attentive, courteous, efficient and personalized service to all guests.

Responsibilities

1. Follow all The Post Oak Hotel’s Forbes 5 star processes and standards
2. Respond promptly to requests from guests and other departments
3. Clean the following: public and employee restrooms, glass in public and employee areas; floor surfaces in public or employee space
4. Dust surfaces in assigned area
5. Empty trash containers, ashtrays, and ash urns in public areas into proper containers
6. Inspect condition of furniture for tears, rips, and stains and report damages. Identify and report preventative or other maintenance issues in public areas or guest rooms
7. Clean and maintain lights
8. Post caution signs to limit traffic when necessary

Qualifications

1. Aspire to our values of being passionate, striving for excellence, remaining relevant, collaborating and acting with honor and integrity
2. High School Degree or equivalent preferred
3. 1 year of experience preferred
4. Previous hotel experience, luxury or Forbes experience preferred
5. Ability to work flexible schedules, including nights, weekends and holidays is required.
6. Physical demands:
7. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance
8. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces
9. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move through narrow, confined, or elevated spaces

What we offer you:

1. Multiple benefit plans to suit your needs
2. Paid Time Off
3. 401K
4. Opportunities for advancement
5. Positive and respectful work environment where diversity is valued
6. Generous employee discounts on dining, retail, amusements, and hotels
7. Community volunteer opportunities
8. Complimentary parking and colleague meal

Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying.

Posted Salary Range

Starting from USD $15.00/Hr.