EVS PUBLIC AREA ATTENDANT

Mount Airy Casino Resort, LP; Pocono (ID, PA); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a dedicated Environmental Services Public Area Attendant to ensure the highest cleanliness standards in all public areas of the facility. This role involves maintaining cleanliness in various settings, including the casino, restaurants, and restrooms, while providing exceptional service to guests. The ideal candidate will possess strong customer service skills, the ability to work independently, and a commitment to safety and compliance with regulations. Join a dynamic team where your contributions will enhance the guest experience in a vibrant environment.

Qualifications

• Must be at least 18 years old upon employment.
• One year of EVS cleaning experience preferred.

Responsibilities

• Responsible for cleaning and servicing all public areas.
• Promotes positive guest relations at all times.
• Reports maintenance or guest service problems promptly.

Skills

Customer Service

Communication Skills

Interpersonal Skills

Basic Mathematical Calculations

Education

High School Diploma or equivalent

Job description

Job Details

Job Location: Main Location - Mount Pocono, PA

Position Type: Full Time

Salary Range: Undisclosed

Job Shift: Day

Description

Position Overview:

The Environmental Services (EVS) Public Area Attendant is responsible for highest level cleanliness of all public and administrative areas, including the casino during the assigned shift, ensuring superior service to all patrons and guests of the Hotel/Casino. All duties are to be performed within the guidelines of the Mount Airy Casino Resort policies and procedures, Internal Control standards and Pennsylvania Gaming Control Board regulations.

Essential Job Functions:

• Responsible for the cleaning and servicing of all in-house property areas as assigned, including but not limited, to public and administrative areas, spa/salon, restaurants, bars, rest rooms and casino area according to established procedures and standards.
• Promotes positive guest, employee and public relations at all times.
• Responsible for the quality, consistency and presentation of all products and services.
• Responsible for the security, cleaning, maintenance and safe storage of all equipment used.
• Must be able to complete tasks with minimal direction.
• Ability to use cleaning equipment and ensure the safe handling of all chemicals and equipment according to manufacturer’s instructions and OSHA regulations.
• Deliver supplies as assigned.
• Promptly reports any maintenance, equipment, property or guest service problems to supervision.
• Must ensure the proper posting of signage when necessary.
• Participates in daily inspections with supervision as necessary.
• Assists in other projects and handles job tasks as deemed appropriate.
• Attends meetings as necessary.
• Meets attendance guidelines and adheres to regulatory, departmental and company policies and procedures, including OSHA standards and regulations.

Qualifications

Essential Requirements:

• Must be able to perform each of the essential functions and responsibilities satisfactorily.
• Must be a minimum 18 years of age or older upon employment.
• High School Diploma or equivalent required.
• One year of EVS cleaning experience preferred.
• Knowledge of OSHA regulations preferred.
• Possesses excellent customer service and communication skills.
• Possesses strong interpersonal qualities.
• Flexible to work any scheduled shifts and/or days, including weekends and holidays.
• Ability to perform basic mathematical calculations to count and measure cleaning chemicals.
• Must be able to be approved for and maintain a valid Pennsylvania Gaming License, if necessary.

ADA Requirements:

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described are representative of those an employee encounters while performing the essentials functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions.

• Must be able to stand, walk and move through all property areas. Must be able to stand, sit, walk, reach, bend, stoop or kneel for long periods.
• Maintain physical stamina and proper mental state of mind to work under pressure in a fast paced environment and effectively deal with guests, management, employees and members of the business community.
• Adequate manual dexterity, including hand and wrist movement to operate equipment, perform cleaning functions and engage in lifting, pushing or pulling up to seventy-five (75) pounds.

Other Skills/Abilities:

• Must be able to obtain and maintain a Non-Gaming License as required by the Pennsylvania and Gaming Control Board.
• Must be able to handle exposure to areas where smoking is permitted.
• Must be able to handle exposure to cleaning chemicals.
• Must be able to speak, read, write and understand English. Must have oral and aural acuity and ability to respond to cues.

Employment is contingent upon a favorable outcome of a background investigation and drug screening.

The Mount Airy Casino Resort is committed to achieving full equal opportunity without discrimination based on race, religion, color, sex, national origin, politics, marital status, physical disability, age or sexual orientation.

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing need of the organization.