Public Area Attendant

Accor Hotels; Austin (TX); On-site; USD 25,000 - 35,000; Full time

Job summary

Accor Hotels is seeking a Public Area Attendant for Fairmont Austin, responsible for maintaining cleanliness and exceptional service in public spaces. Join a dynamic team committed to providing outstanding hospitality in a luxury environment, with opportunities for personal growth and development.

Benefits

Paid Time Off

Medical, Dental, and Vision Insurance

401K

Employee benefit card with discounts

Learning programs and educational assistance

Qualifications

• Previous housekeeping experience an asset.
• Excellent communication and organizational skills.
• Strong interpersonal and problem-solving abilities.

Responsibilities

• Clean assigned public areas to standard.
• Empty trash and maintain cleanliness in restrooms.
• Take initiative for a personalized guest experience.

Skills

Communication

Organizational Skills

Interpersonal Skills

Problem Solving

Job description

Company Description

Your team and working environment:

Austin's largest luxury property, Fairmont Austin offers 1,048 guestrooms and suites, along with over 140,000 square feet of meeting and event space. This is your opportunity to be part of the most innovative and passionate hotel teams in one of the fastest growing markets in the United States.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo!#BELIMITLESS

Job Description

Public Area Attendant

Reporting to the Housekeeping Leadership, responsibilities and essential job functions include but are not limited to the following:

Responsibilities

• Consistently offer professional, friendly and engaging service
• Clean assigned public areas throughout hotel
• Empty trash in all public areas and clean public area restrooms
• Clean all mirrors, inside of windows, wipe and dust all surfaces; keeping all brass shiny
• Vacuum carpets where needed
• Follow departmental policies, procedures and service standards
• Report necessary maintenance items
• Follow all safety and sanitation policies
• Other duties as assigned

What’s in it for you:

• Paid Time Off
• Medical, Dental, and Vision Insurance, 401K
• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies and Educational Assistance for further development
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

• Clean all assigned public areas to standard
• Take initiative to add a personalized experience for the guest
• Take ownership of cleaning public area restrooms, while ensuring exceptional service

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

• Previous housekeeping experience an asset
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work cohesively with fellow colleagues as part of a team with minimum supervision
• Ability to work well under pressure in a fast paced environment
• Ability to focus attention on guest needs, remaining calm and courteous at all time

Physical Demands

This position requires:

• Constant standing and walking throughout shift
• Frequent lifting and carrying up to 30 lbs
• Frequent kneeling, pushing, pulling, lifting
• Occasional ascending or descending ladders, stairs and ramps

Additional Information

Your team and working environment:
A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.

Fairmont Austin is proud to be an Equal Opportunity Employer. EOE/M/F/D/V