Public Affairs Web Content Lead (GS-13)

Customs and Border Protection (DOHS); Washington (District of Columbia); On-site; USD 122,000 - 158,000; Full time

Job summary

U.S. Customs and Border Protection is seeking a Web Content Specialist in Washington, DC. You will manage CBP.gov content, review publications for quality and accessibility, and coordinate with IT and content teams to implement improvements.

The role starts at GS-13 level with a paid, permanent appointment. Typical duties include creating, editing, publishing, and archiving content while ensuring branding and plain-language standards, accessibility, and performance metrics.

Qualifications

• Experience using a content management system to create, edit, review, publish, organize, and maintain public-facing website content.
• Review web content for accuracy, readability, branding, accessibility, and formatting to meet publishing requirements.
• Coordinate with web developers, content owners, and other stakeholders to document requirements, track issues, and support updates.

Responsibilities

• Provide editorial and technical oversight for website publication requests and resolve content, accessibility, and technical issues.
• Manage the full website-content lifecycle including publishing, archiving, and removing content while ensuring publishing standards and accessibility.
• Develop documentation, training materials, and standards for web publishing and content contributors.

Skills

Content management

Editorial oversight

Web accessibility

Stakeholder coordination

Tools

Content Management System

Job description

U.S. Customs and Border Protection is seeking a Web Content Specialist in Washington, DC. You will manage CBP.gov content, review publications for quality and accessibility, and coordinate with IT and content teams to implement improvements.

The role starts at GS-13 level with a paid, permanent appointment. Typical duties include creating, editing, publishing, and archiving content while ensuring branding and plain-language standards, accessibility, and performance metrics.