Public Affairs Supervisor

Pop Mart; California; On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Market-competitive packages

401(k) and benefits (health, dental,视觉

Learning and leadership opportunities

Mentorship and cross-functional growth

Job summary

POP MART is seeking a Public Affairs professional to drive stakeholder engagement and support corporate initiatives across the U.S. market.

The role focuses on regulatory monitoring, policy insights, and industry collaborations, with travel as needed to support retail and ESG programs. Ideal candidates have about 5 years in public affairs or policy, strong English skills, and experience in consumer goods or lifestyle entertainment.

Qualifications

• Bachelor's degree or higher in Public Administration, Law, International Relations, Business, Finance, or a related field.
• Around 5 years of professional experience in public affairs, public policy, or a related area.
• Solid understanding of regulatory landscape; familiarity with agencies is a plus.
• Experience in consumer goods, retail, or lifestyle/entertainment industries preferred.
• Native English proficiency or extensive U.S. work experience; Mandarin or Spanish a plus.
• Strong relationship-building, negotiation, cross-cultural communication, and crisis management skills.
• Ability to travel frequently.
• Genuine passion for designer toys and alignment to brand values.

Responsibilities

• Build and maintain regular communication with key stakeholders at all levels.
• Foster strong relationships with relevant institutions in regions where POP MART retail stores operate.
• Provide day-to-day support for local public affairs matters and assist with operational challenges.
• Help advance corporate initiatives and major projects in collaboration with headquarters.
• Monitor federal and state policy changes; provide timely insights on potential risks.
• Conduct research on public policy and regulatory issues in the designer toy and consumer goods sectors.
• Cultivate partnerships with industry associations and chambers of commerce; represent the company in industry discussions.
• Support local execution of ESG programs in coordination with relevant organizations.

Skills

Relationship-building

Negotiation

Cross-cultural communication

Crisis management

English proficiency

Education

Bachelor's degree or higher in Public Administration/Law/IR/Business/Finance

Job description

POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services, and immersive entertainment experiences to consumers.

POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established IP development and operation system. Its portfolio includes iconic IPs such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS, and Hirono. By launching art toys and derivative products based on these IPs, POP MART continues to lead trends in consumer culture.

As of the end of first half of 2025, POP MART operates over 550 physical stores and more than 2,500 Robo Shops across the world. Through multiple cross-border e-commerce platforms, the company has reached audiences in over 90 countries and regions, bringing joy to young consumers around the world.

What You Will Achieve：

Stakeholder Engagement

• Build and maintain regular communication with key stakeholders at all levels.
• Foster strong relationships with relevant institutions in regions where our retail stores operate.

Public Affairs Support

• Provide day-to-day support for local public affairs matters and help address operational challenges.
• Assist in advancing corporate initiatives and major projects in collaboration with headquarters.

Policy Monitoring & Risk Management

• Stay informed of key policy and legislative changes at the federal and state levels; provide timely insights and early warnings on potential risks.
• Conduct research on public policy and regulatory issues impacting the designer toy and consumer goods sectors.

Industry Engagement & ESG Initiatives

• Cultivate partnerships with industry associations and chambers of commerce; represent the company in industry-standard discussions.
• Support local execution of ESG programs in coordination with relevant organizations.

What You Will Need

• Bachelor's degree or above in Public Administration, Law, International Relations, Business, Finance, or a related field.
• Around 5 years of professional experience in public affairs, public policy, or a related area.
• Solid understanding of the regulatory landscape; familiarity with agencies (administrative, regulatory, customs) is a plus.
• Experience in consumer goods, retail, or lifestyle/entertainment industries preferred.
• Native English proficiency or extensive U.S. work experience preferred; Mandarin or Spanish is a plus.
• Strong relationship-building, negotiation, cross-cultural communication, and crisis management skills.
• Ability to thrive under pressure, deliver results, and adapt to frequent travel requirements.
• Genuine passion for designer toys and consumer products, with a strong alignment to our brand values.

What We Offer:

• Market-Competitive Packages:
• 401(k), health insurance, dental, vision, PTO, paid sick leave, and family leave.
• Opportunities to Learn and Lead:
• On-the-job training and exposure to international tax compliance frameworks.
• Career Development:
• Access to mentorship, cross-functional projects, and ongoing professional growth opportunities.

POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.

As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, imarital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.