Public Affairs Supervisor

Pop Mart; Culver City (CA); On-site; USD 100,000 - 125,000; Full time

Benefits offered by this job

401(k) plan

Health insurance

Paid time off

Paid sick leave

Family leave

Job summary

POP MART is seeking a Public Affairs Manager to lead relationships with U.S. government agencies, industry groups, and chambers. You will monitor federal, state, and local policy, assess impacts on retail and consumer products, and work with regional and global teams to navigate regulatory landscapes.

You will translate complex developments into actionable business insights, support ESG initiatives, and help POP MART expand its North America retail presence. Travel may be required.

Qualifications

• Bachelor's degree or equivalent in a related field.
• 5+ years in public affairs, government relations or regulatory affairs.
• Strong understanding of US federal, state and local policy.
• Proven experience building external stakeholder relationships.
• Strong research and analytical skills to assess policy impact.
• Excellent written and verbal communication with diverse audiences.
• Willingness to travel as needed.

Responsibilities

• Build and maintain relationships with government agencies, industry groups, and chambers of commerce.
• Develop relationships in markets POP MART operates or plans to expand in the US.
• Support public affairs and government relations for POP MART's US operations.
• Collaborate with regional/global teams on regulatory and public affairs matters.
• Monitor federal, state, and local policy developments and advise on business impact.
• Identify regulatory, operational, and reputational risks with timely insights.
• Translate policy developments into actionable business insights.
• Represent POP MART in industry meetings and external forums.
• Support ESG and community engagement initiatives in partnership with stakeholders.

Skills

Public policy

Government relations

Regulatory affairs

Stakeholder engagement

Research & analysis

Written communication

Travel flexibility

Education

Bachelor's degree in Public Administration/Public Policy/Law/IR/Business

Job description

Founded in 2010, POP MART is a leading global pop culture and entertainment company. With IP at its core, POP MART works with artists and designers worldwide to develop and operate IPs, creating products, services and entertainment experiences for consumers.

Its portfolio includes beloved IP characters such as THE MONSTERS, TWINKLE TWINKLE, CRYBABY, DIMOO, SKULLPANDA, Hirono and MOLLY. As of the first half of 2026, POP MART had more than 100 million registered members worldwide, operated 676 physical stores and over 2,800 ROBO SHOP vending machines, and reached nearly 100 countries and regions through cross-border e-commerce platforms, bringing joy to consumers around the world

Opportunity Overview

We follow an office policy with an expectation of five days per week working onsite. Being together in person helps us collaborate, stay connected, and build a strong team culture. At POP MART, we foster a high-trust environment and trust our employees to make decisions that support both the team and the business.

The Public Affairs Manager will support POP MART's public affairs, government relations, policy monitoring, and external stakeholder engagement efforts in the U.S. This role will help build and maintain relationships with government agencies, industry organizations, chambers of commerce, and other key stakeholders while monitoring legislative and regulatory developments that may impact our business.

This position will work closely with regional and global teams to identify emerging risks, support business initiatives, and help POP MART navigate the regulatory and public affairs landscape as we continue to expand our retail presence across the U.S.

What You Will Achieve

• Build and maintain strong relationships with key external stakeholders, government agencies, regulatory bodies, industry organizations, chambers of commerce, and other relevant institutions.
• Develop relationships within markets where POP MART currently operates or plans to expand its retail presence.
• Support day-to-day public affairs and government relations matters impacting POP MART's U.S. business and retail operations.
• Partner with internal stakeholders to help address regulatory, government, and community-related matters that may impact business operations, new store openings, and expansion.
• Support key corporate initiatives and strategic projects in partnership with regional and global teams.
• Monitor federal, state, and local legislative, regulatory, and policy developments that may impact POP MART and its operations.
• Identify emerging regulatory, operational, and reputational risks and provide timely insights and recommendations to business stakeholders.
• Conduct research and analysis on public policy and regulatory matters affecting retail, consumer products, designer toys, and related industries.
• Translate complex legislative and regulatory developments into clear, actionable business insights.
• Represent POP MART in relevant industry meetings, working groups, discussions, and external forums.
• Support local ESG, community engagement, and corporate responsibility initiatives in partnership with internal and external stakeholders.

What You Will Need

• Bachelor's degree in Public Administration, Public Policy, Law, International Relations, Business, Finance, Communications, or a related field.
• 5+ years of professional experience in public affairs, government relations, public policy, regulatory affairs, or a related field.
• Strong understanding of the U.S. legislative, regulatory, and public policy environment at the federal, state, and local levels.
• Demonstrated experience building and maintaining relationships with external stakeholders.
• Strong research and analytical skills with the ability to assess policy and regulatory developments and determine potential business impact.
• Excellent written and verbal communication skills with the ability to communicate effectively with stakeholders at all levels.
• Strong relationship-building, negotiation, problem-solving, and cross-cultural communication skills.
• Sound judgment and the ability to manage sensitive, complex, or rapidly evolving matters.
• Ability to work independently and collaboratively within a fast-paced, global organization.
• Ability and willingness to travel based on business needs.

Preferred Qualifications

• Experience working directly with government agencies, regulatory bodies, industry associations, chambers of commerce, or other public-sector stakeholders.
• Experience within retail, consumer goods, lifestyle, entertainment, designer toys, or another consumer-facing industry.
• Familiarity with regulatory matters affecting retail operations, consumer products, imports, customs, or business expansion.
• Experience supporting ESG, corporate responsibility, or community engagement initiatives.
• Mandarin or Spanish language skills are a plus.
• Genuine interest in POP MART, designer toys, consumer culture, and the broader entertainment and lifestyle industry.

What We Offer

• Market-competitive packages: 401(k), health insurance, PTO, paid sick leave, and family leave.
• Growth opportunities: On-the-job training, leadership development, and stretch assignments to advance your career.
• Career development: Opportunities to take on larger responsibilities as POP MART's North America business scales rapidly.
• The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.

Physical Requirements

Must be able to remain in a stationary position (e.g., seated or at a desk) for extended periods while operating a computer or other office equipment.

Must be able to occasionally lift or move items weighing up to 25 pounds.

The base salary range for this position is $100,000 - $125,000 annually. This range is provided in accordance with applicable state and local pay transparency laws and may vary based on geographic location. Individual compensation will be determined based on factors including job-related knowledge, skills, experience, and qualifications. This position may also be eligible to participate in the Company's incentive compensation program.

For applicants located in Los Angeles or San Francisco: In accordance with applicable local Fair Chance laws, POP MART conducts criminal background checks only after a conditional offer of employment has been made. Qualified applicants with criminal histories will be considered in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring Ordinance (Los Angeles Municipal Code § 189.04) and the San Francisco Fair Chance Ordinance, as applicable.

POP MART is committed to fostering a safe, inclusive, and respectful workplace where everyone is treated with dignity and respect. We are an Equal Opportunity Employer and provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, age, marital status, disability, medical condition, genetic information, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.

Employment decisions at POP MART are based on business needs, job requirements, and individual qualifications.

Reasonable Accommodation

Applicants who require a reasonable accommodation during the application or hiring process may request assistance by emailing [e-mail].

To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. The qualifications, skills, abilities, and physical demands described in this job posting are representative of those required to perform the essential functions of the position. Reasonable accommodation may be provided to qualified individuals with disabilities to enable them to perform the essential functions of the job.