Community Impact & Philanthropy Manager Florida

Citizens; Coral Gables (FL); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Supportive and collaborative work culture

Access to training and career growth tools

Job summary

A major financial institution in Coral Gables is seeking a Vice President – Public Affairs Market Manager to lead philanthropic strategies in Florida. This role will manage partnerships, conduct market research, and support community engagement initiatives. The ideal candidate has 5-7 years of experience in charitable giving and grant making, possesses excellent communication skills, and helps steer the organization's philanthropic focus. A bachelor's degree is required, along with a strong understanding of brand development within the community.

Qualifications

• 5-7 years of experience in charitable giving, grant making, or corporate communications.
• Experience in strategic partnerships that enhance brand image.
• Ability to manage multiple priorities and projects.

Responsibilities

• Manage charitable and community partnerships to enhance market presence.
• Conduct research to identify community and business line needs.
• Steward prospective partners through the application process.

Skills

Charitable giving experience

Strategic partnership development

Excellent writing and verbal skills

Budget management

Project management

Microsoft Office Suite proficiency

Education

Bachelor's Degree in related field

Job description

Vice President – Public Affairs Market Manager FL

The Vice President – Public Affairs Market Manager FL reports to the Head of Public Affairs to establish and execute philanthropic and community partnership strategies for the bank’s FL markets based on a data‑driven, strategic portfolio management approach, aligning market needs with the bank’s philanthropic focus areas of workforce development and financial empowerment.

Primary Responsibilities

• Manage portfolio of charitable and community partners.
• Strategize and execute ongoing and new market‑based philanthropic partnerships and activities that help build Citizens’ brand in the market.
• Conduct market research to identify and understand community and business line needs.
• Use data‑driven approach to make strategic, need‑based philanthropic recommendations for the market.
• Perform site visits with partners, learning programming needs and making connections for deepening the partnership.
• Educate key stakeholders internally and externally on philanthropic strategy and focus areas.
• Steward prospective partners through application process, ensuring data integrity and thorough examination of applications.
• Work with portfolio of partners to ensure impact is achieved and collaborate to develop new ways to achieve impact.
• Utilize grant management system to report impact metrics and results in a timely manner.
• In partnership with Community Development Market Manager, execute key economic development initiatives with local charitable contributions for CRA credit.
• Oversee budget administration and market‑based memberships, including forecast analysis, financial reviews, and integration of relevant business lines.
• Strict adherence to corporate risk and compliance guidelines and policies for favorable audit results.
• Strict adherence to CFG giving guidelines and SOPs and compliance with all policies and procedures of Citizens’ charitable giving committees.

External Relations

• Represent the bank in the community attending various external events and volunteer activities.
• Consult with Community Engagement Team to position senior leaders strategically in local business, civic and non‑profit communities including board placement.
• Partner with communications team and partners to develop opportunities to share impact, story‑tell about Citizens’ community partnerships via social media and internal communications channels, create and execute communication plans for internal and external purposes.
• Prepare event briefs for senior leaders participating in partner events.
• Collaborate with communications team to develop press releases, quotes, and approvals.
• Develop social media content to be shared by colleagues about Citizens’ community partnerships.
• Support civic engagement including staying up to date on current market issues and trends.

Volunteer Management

• Identify local colleague volunteer opportunities including skills‑based opportunities.
• Manage and execute colleague volunteer programs including setting up activities, sourcing volunteers, and volunteer communications.

Event Management

• Develop and execute events, such as roundtables and press events to support signature initiatives including Champions in Action, Workforce Development month and Financial Empowerment month.
• Support partner community events including managing invitations and RSVPs for colleague participation.
• Work with department Coordinator to ensure event deliverables such as logos, ads, videos, and logistics, including Citizens’ branding and giveaway items are executed on time and successfully.
• Partner with Sponsorships Team to activate corporate sponsorships to ensure the greatest public relations value and collaborate in identifying community partner participation in event activations.

Experience & Skills

• Minimum 5‑7 years of diverse charitable giving, grant making and/or corporate communications/marketing experience.
• Experience developing strategic partnerships that drive brand favorability and consideration for the business using metrics and measurement to assess impact.
• Exemplary writing, verbal, and problem‑solving skills; must be able to effectively anticipate issues and problem‑solve when issues arise.
• Strategic understanding of the nature of various initiatives and their impact on overall corporate objectives.
• Ability to execute against strategy and drive results; demonstrated creative/critical thinking.
• Budget management experience.
• Effective time management and organizational skills; solid work ethic.
• Ability to effectively manage multiple, changing priorities.
• Ability to plan, implement and manage all aspects of complex projects to successful completion.
• Ability to work independently and as a member of a team.
• Experience in banking/financial services is preferred.
• Computer Skills: Microsoft Office Suite Proficiency.

Education & Certificates

• Bachelor’s Degree in related field.

Hours & Work Schedule

• Hours per Week: 40
• Work Schedule: 8:30 am – 5:00 pm (nights/weekends as required by job)
• Location: Coral Gables with travel required across South Florida.

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

Why Work for Us

At Citizens, you'll find a customer‑centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth.

Posting End Date: 02/27/2026