Public Affairs & External Relations Manager

State of Indiana; Indianapolis (IN); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

Medical plans

Wellness rewards

HSA contribution

Pension plan

Paid leave

Education reimbursement

LinkedIn Learning access

Free parking

Job summary

INDOT is seeking an External Affairs Manager to support government affairs, public relations, and outreach. Based in Indianapolis, you will educate stakeholders, craft messaging, and coordinate with elected officials, media, and community groups.

You will work across divisions, report to the Deputy Chief of Staff, and help develop strategic communication plans, manage projects, and provide training to clients. A degree isn’t required, but 7+ years of relevant experience is preferred.

Qualifications

• Strong understanding of communication strategies, messaging, and audience segmentation.
• Excellent verbal and written communication skills, with the ability to craft compelling content.
• Proven experience working directly with clients to assess needs and provide strategic recommendations.
• Familiarity with digital marketing, social media, and emerging communication trends.
• Ability to work collaboratively in cross-functional teams.
• Strong project management skills and attention to detail.
• Past successful communication campaigns, materials, and work.
• A degree is not required. However, at least 7+ years of experience in a similar role may be considered.

Responsibilities

• Consult with agency to understand their communication needs, goals, and target audiences.
• Maintain content on the agency's social media outlets.
• Evaluate current communication strategies and materials to identify strengths and areas for improvement.
• Develop tailored communication strategies that align with client objectives and agencies best practices.
• Collaborate with clients to create compelling messaging, content, and narratives.
• Advise on media relations, and reputation management strategies.
• Provide guidance on the use of various communication channels, including digital media, social media platforms, and traditional media.
• Assist clients in preparing and delivering presentations, speeches, and press releases.
• Monitor and analyze communication outcomes and provide recommendations for optimization.
• Collaborate with internal teams and external partners to execute communication plans effectively.
• Offer training and workshops to clients on communication best practices.
• Stay informed about industry trends, current events, and emerging communication technologies.

Skills

Communication strategies

Verbal and written communication

Client engagement

Digital marketing & social media

Cross-functional collaboration

Project management

Campaign development

Job description

INDOT is seeking an External Affairs Manager to support government affairs, public relations, and outreach. Based in Indianapolis, you will educate stakeholders, craft messaging, and coordinate with elected officials, media, and community groups.

You will work across divisions, report to the Deputy Chief of Staff, and help develop strategic communication plans, manage projects, and provide training to clients. A degree isn’t required, but 7+ years of relevant experience is preferred.