Strategic Communications Specialist — Public Engagement

State of Indiana; Indianapolis (IN); On-site; USD 48,000 - 59,000; Full time

Benefits offered by this job

Medical plans

Wellness rewards program

Health savings account

Job summary

Indiana Department of Revenue (DOR) is seeking a Communications Specialist to plan, develop, write, and publish a variety of content. You will collaborate with subject matter experts to ensure accuracy and target messaging for customers with diverse needs.

The role emphasizes internal and external communications, coordination across channels, and maintaining an engaging, consistent voice aligned with agency branding. A degree is not required, but 5+ years of relevant experience is preferred.

Qualifications

• Effective presentation skills required for communicating to diverse audiences.
• Strong verbal and written communication abilities for print, online, and social media.
• Knowledge of audience segmentation and messaging strategies.
• Familiarity with journalistic principles and information release procedures.

Responsibilities

• Collaborate with subject matter experts to develop accurate content for external and internal audiences.
• Publish and coordinate content across multiple channels and platforms.
• Maintain SharePoint sites and knowledge resources, ensuring information is current and accessible.
• Support leadership by reviewing, updating, and publishing content across communications channels.
• Identify opportunities to improve communication processes and engagement across the organization.

Skills

Effective presentation skills

Verbal and written communication

Audience segmentation

Journalistic principles

Content management

Photography knowledge

Public relations

Tools

SharePoint

Desktop publishing software

Graphic design software

Social media platforms

Website content management software

Job description

Indiana Department of Revenue (DOR) is seeking a Communications Specialist to plan, develop, write, and publish a variety of content. You will collaborate with subject matter experts to ensure accuracy and target messaging for customers with diverse needs.

The role emphasizes internal and external communications, coordination across channels, and maintaining an engaging, consistent voice aligned with agency branding. A degree is not required, but 5+ years of relevant experience is preferred.