Public Adjuster

Niland Group LLC; United States; Hybrid; USD 60,000 - 90,000; Full time

Job summary

Niland Group LLC in the Greater Syracuse–Auburn Area is seeking a full-time Public Adjuster to inspect residential and commercial property damage, document losses, and prepare detailed estimates and reports. You will interpret policy language, evaluate coverage, and coordinate with homeowners and business owners through the claims process.

Regular interaction with policyholders to explain status, manage expectations, and guide next steps is essential.

Qualifications

• Experience evaluating residential and commercial property losses.
• Ability to prepare estimates and negotiate settlements.
• 3+ years in property claims, preferably first-party.
• Strong understanding of insurance policy language and coverage.
• Excellent communication and client-service skills.
• Comfort working in hybrid field/office environment.
• Associate or bachelor’s degree preferred.

Responsibilities

• Inspect and document property damage for residential and commercial claims.
• Gather evidence and prepare detailed claim estimates and reports.
• Interpret policies, evaluate coverage, and negotiate with carriers.
• Communicate status to policyholders and manage expectations.
• Coordinate with contractors, engineers, and attorneys as needed.
• Maintain accurate records and meet deadlines.

Skills

Property damage evaluation

Documentation and valuation

Insurance claims handling

Policy interpretation

Negotiation and client service

Communication skills

Hybrid work environment

Education

Associate or Bachelor's degree

Tools

Estimating software

Office software

Job description

Company Description Niland Group LLC is a licensed Public Adjuster firm dedicated to representing policyholders in their property insurance claims. The firm supports homeowners and business owners in protecting their assets, maximizing claim recovery, and expediting the claims process. With a team that brings over 100 years of combined experience in first-party insured losses, Niland Group LLC offers deep expertise and practical guidance. The firm emphasizes strong relationships with insurance carriers while advocating for fair outcomes for clients. Team members work collaboratively to deliver high-quality, professional service across a wide range of property damage situations.

Role Description This is a full-time, hybrid Public Adjuster role based in the Greater Syracuse–Auburn Area. The Public Adjuster will inspect and document residential and commercial property damage, gather supporting evidence, and prepare detailed estimates and reports. Daily responsibilities include interpreting insurance policies, evaluating coverage, negotiating with insurance carriers, and managing the claim process from initial review through final settlement. The role involves regular communication with policyholders to explain claim status, set expectations, and provide guidance on next steps. The Public Adjuster will also maintain accurate records, meet deadlines, and collaborate with internal team members and external professionals such as contractors, engineers, and attorneys when needed.

Qualifications

• Demonstrated expertise in Property Damage evaluation and documentation, including residential and commercial losses.
• Hands-on experience with Adjustments and claim valuation, including preparing estimates and negotiating settlements.
• Strong background in Insurance Claims and Property Claims handling, with at least 3 years of experience, preferably with first-party claims.
• Solid understanding of Insurance policy language, coverage interpretation, and applicable regulations.
• Relevant Public Adjuster license (or ability to obtain within a defined timeframe) in applicable jurisdictions.
• Excellent communication, negotiation, and client-service skills, with the ability to explain complex issues clearly.
• Strong analytical, organizational, and time-management abilities, with attention to detail and documentation accuracy.
• Comfort working in a hybrid environment, including field inspections, in-office collaboration, and remote work.
• Proficiency with common office software and claim documentation tools; familiarity with estimating software is a plus.
• Previous experience in property restoration, construction, insurance adjusting, or related fields is highly beneficial.
• Associate or bachelor’s degree preferred.