Summary of Function
The Student Life Operations Assistant serves students by providing daily administrative and operational support to the Offices of Student Engagement & Events, International Student Services, Residential Life, and Student Conduct within the Student Life Division (Dean of Students). This role is essential to the effective functioning of these offices, maintaining a high level of confidentiality while delivering exceptional support to students, staff, and campus partners. The Student Life Operations Assistant also serves as a key resource by providing accurate information, coordinating office services, and contributing to a welcoming and efficient environment for the Student Life community.
Typical Duties
- Serves Students. Provides administrative and operational support to the offices under the Student Life organizational chart. Support includes, but is not limited to, documentation management, answering telephones, calendar management, copying, filing, distribution of mail, running errands, facility work orders, and updating bulletin boards and office resources.
- Supports Student Engagement & Events by assisting in the planning, promotion, and implementation of campus programs, activities, and events; coordinates event logistics, room/space reservations, supply inventory, and set-up/breakdown.
- Supports International Student Services by assisting with new international student intake and documentation processing, orientation logistics, and cultural programming; serves as a welcoming point of contact for international students.
- Supports Residential Life operations, including check-in/check-out procedures, key and equipment check-out, resident inventory, and coordination with Residential Life staff on facility needs and resident concerns.
- Supports the design and maintenance of electronic filing programs and record-keeping schedules across the offices. Maintains confidential records in accordance with state and federal regulations.
- In collaboration with Student Engagement & Events, International Student Services, and Residential Life leadership, updates websites and social media outlets and requests marketing materials to promote programs and services across all assigned areas.
- Support and participate in strategic planning initiatives and perform other duties as assigned.
Required Qualifications
- High School Diploma or Equivalency
- Two years of customer service experience
- Bilingual (English/Spanish) preferred, but not required; language proficiency must be demonstrated onapplication materials
- An equivalent combination of education and/or experience from which comparable knowledge, skills, andabilities have been achieved may be considered
Additional Eligibility Requirements
- Arizona Driver’s License or Equivalent
Classification
Position Type & Work Schedule
- Part-time
- Up to 19 hours per week
- Work flexible schedule to meet the program, department, and/or institutional needs, which may include Fridays, nights, and/or weekends
Knowledge, Skills, and Abilities
- Knowledge of and ability to interpret, apply, and follow college policies and procedures
- Knowledge of or ability to maintain organizational structure, workflow, and operating procedures
- Knowledge of customer service practices and basic records management in a front-facing environment
- Skill in current technologies and word processing, database, presentation, and spreadsheet software, specifically Microsoft Office applications, Windows, college system platforms, software, and applications especially those specific to the department operations
- Skill and ability to be self-directed and to manage one’s own time
- Skill in performing a variety of duties, often changing from one task to another of a different nature
- Skill in coordinating logistics for programs, events, and services
- Skill in maintaining accurate records and inventories
- Ability to complete all departmental and/or institutional mandatory training or development
- Ability to organize, prioritize, follow multiple projects and tasks through to completion, with close attention to detail
- Ability to work independently and contribute to a collaborative team environment
- Ability to provide assistance in a professional, civil, and supportive manner
- Ability to communicate effectively, verbally, in writing, and in a public setting, and to relate to others in a professional manner
- Ability to be flexible and supportive, positively and proactively assimilate change in rapid growth environment
- Ability to maintain confidentiality of protected information and follow FERPA and privacy guidelines
- Ability to adapt to a dynamic workload and demands
- Ability to operate relevant equipment required to complete assigned responsibilities for the position
- Ability to adapt and maintain professional composure in emergent situations
- Ability to demonstrate integrity, professionalism, and civility in all job-related actions
- Ability to analyze problems, identify solutions, and take appropriate actions to resolve problems using independent judgment and decision-making processes
- Ability to establish and maintain positive, effective, and collaborative relationships with individuals at all levels of the organization, students, and the public
- Inside office environment with normal noise and lighting levels
- Work is performed in an open office environment with staff, students, and community contact and interruptions
- Working environment may include various locations across the service district, with varying noise levels, indoor and/or outdoor locations as needed to support program, department or institutional needs
- Must be able to perform duties in a variety of weather conditions
- Indoor athletic venues and locations for athletic events, such as practice and games, possible high noise level
- Outdoor athletic venues and locations for athletic events, such as practice and games, subject to different weather and possible high noise level
Physical Demands
- Prolonged periods sitting at a desk and working on a computer
- Prolonged periods of standing and/or walking
- May lift, carry, push, and/or pull, at times a minimum of 10 pounds
- Occasionally stoop, bend, kneel, crouch, reach, and/or twist
- Safely and appropriately operate golf carts or district vehicles
- Must be able to navigate various departments of the organization's physical premises
Travel
- May be required to travel to other locations using various modes of private, commercial, or fleet transportation, and as needed to support program, department and institutional needs
Note
- The statements within this document describe the general nature, level, and type of work performed by the individuals assigned to this classification and are not intended to be an exhaustive list of all responsibilities, demands, and skills required of personnel so classified
- The institution and its designated representatives reserve the right to add, delete, or modify any and/or all provisions of this description at any time as needed without notice
POSTING DATE
October 12, 2026
ADDRESS INQUIRIES TO
Arizona Western College
Human Resources
Phone: (928) 344-7505 / FAX: (928) 317-6001 / TTY: (928) 344-7629
Email: Human.Resources@azwestern.edu
ARIZONA WESTERN COLLEGE IS AN EQUAL OPPORTUNITY EMPLOYER