PT Service Manager

My Melrose; Midland (TX); On-site; USD 35,000 - 50,000; Full time

Job summary

My Melrose in Midland, TX is seeking a Store Manager who will supervise store activities, provide quality team service, and maintain a clean and organized environment. The role includes accountability for sales performance and productivity while ensuring adherence to company standards.

The successful candidate will have a minimum of 3 months of supervisory experience in a retail environment, possess strong organizational and communication skills, and be able to handle stressful conditions. This position is crucial for maintaining store operations and delivering excellent customer service.

Qualifications

• Minimum of 3 months of supervisory experience in a retail environment.
• Ability to organize work and maintain a sense of urgency.
• Must be cooperative and professional at all times.

Responsibilities

• Supervise and direct the activities of the store.
• Maintain a clean and organized store environment.
• Ensure quality customer service and assist with operations.

Skills

Supervision and direction skills

Effective communication

Organizational skills

Job description

Job Details

Job Location: 201 - Midland Retail Shopping Center – Midland, TX 79701

Primary Objective

The primary objective as a member of store management is to provide our customers with quality team service, clean and organized surroundings in accordance to the company standards and instructions; sharing the responsibility and accountability for sales performance, productivity of staff, loss prevention, merchandising, safety and operating functions of the store while in charge.

Abilities

Exercise good judgment and initiative to supervise and direct the activities of the store. Ability to maintain a sense of urgency and systematically meet all deadlines imposed by the corporate office and store management while delivering quality team service. Organize work to maintain a smooth workflow. Ability to communicate effectively, coordinate staffing schedule to ensure team service, direct and train employees. Cooperative and professional at all times; keep confidences, maintaining a good working relationship with co‑workers and management, follow both written and verbal directives/assignments. Learn and understand the accurate use of all equipment and policies and procedures. Recognize urgent situations.

Qualifications

• A minimum of 3 months of supervisory experience (as a key carrier, shift lead, team lead) in a similar retail environment or a minimum of 6 weeks of experience as sales/cashier at Melrose.
• In order to promote a sales/cashier or a shoe associate that has less than 45 days of employment with Melrose, they must have a minimum of 2 months of prior supervisory experience that can be verified. (Must fill out promotion request form and submit to HR)

Typical Physical Demands

Requires full range of body motion, including, but not limited to: walking, sitting, crouching, stooping, kneeling, squatting, twisting, stretching, pushing, pulling, and eye-hand coordination. Requires extensive standing and walking. Occasionally lifting up to 50 lbs. Requires working under stressful conditions and occasional extended hours.

Store Tier Requirements

Bronze & Silver Stores – Must be a minimum of 18 years old. If still in high school must be a senior. Gold & Platinum Stores – Must be a minimum of 18 years and out of high school.