PT Sales Associate Cashier

Food Lion; Westminster (MD); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading grocery store is seeking a PT Sales Associate Cashier to provide friendly service and assist customers at their Westminster location. This role involves scanning purchases, handling transactions, and maintaining store standards. Ideal candidates will have strong communication skills and a commitment to excellent customer service.

Qualifications

• High school graduate or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks.

Responsibilities

• Provide prompt, accurate and friendly service.
• Scan customers' orders and handle payment transactions.
• Maintain accurate cash control.

Skills

Effective communication

Customer service skills

Ability to learn multiple tasks

Education

High school graduate or equivalent

Job description

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Address: USA-MD-Westminster-140 Englar Rd Suite 28

Store Code: Store 02587 Front End (7234323)

Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.

Primary Purpose

To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. To be friendly, courteous and cooperative with other store associates. Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through excellent customer service.

Duties And Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience
• Greet each customer and use his or her name whenever possible
• Unload customers’ groceries from cart to belt; unload items for ease of bagging such as grouping cold items together
• Check the bottom of every cart and under all baby seats for items before completing an order
• Follow correct bagging procedures for the correct use of bags by type
• Scan customers' order and handle the payment transaction, per standard practice
• Avoid personal conversations with other associates when customers are present
• Follow procedures in handling cash, checks, coupons, gift cards, partner cards, food stamps and WIC vouchers
• Follow procedures for refunds and error correction
• Maintain accurate cash control
• Follow procedures and perform overrides
• Identify customers needing assistance and offer to take the customer’s order to their car
• Maintain alertness and call for assistance when needed to service customers per service standards
• Check prices quickly and accurately
• Be courteous and helpful to other associates
• Wear the Food Lion uniform with apron, complete with name badge, when on duty, with a neat and clean appearance adhering to the dress code
• Retrieve shopping carts from parking lot and cart corrals using the tether strap per standard practice
• Ensure the work station and front end area of the store are neat and clean
• Report any register malfunction to the Customer Service Manager or MOD
• Ensure the MVP savings center KIOSK is filled with paper and functioning properly
• Adhere to all company guidelines, policies and standard practices
• Observe and correct unsafe conditions to prevent accidents
• Notify QA of cleaning issues or maintenance needs on the front end
• Complete computer-based training (CBT) and training aid courses successfully
• Perform all other duties as assigned

Qualifications

• High school graduate or equivalent preferred
• Effective communication and customer service skills
• Ability and willingness to learn multiple tasks and technical requirements of the job
• Ability to perform cashier and service center tasks
• Must meet minimum age requirements for specific job functions
• Must meet physical requirements of the position, with or without reasonable accommodations

Physical Requirements

• Ability to use computers and communication systems required for the job
• Perform repetitive hand and arm motions
• Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. occasionally
• Pull or push up to 75 lbs. occasionally
• Stand 100% of the time, with frequent short-distance walking
• Handle substances related to cleaning, packaging, produce, and household items
• Handle currency and operate equipment such as cash register, scanner, computer, calculator
• Reach and grasp at waist level, occasionally above shoulder or below waist
• Meet activity standards for the position
• Tolerate working in extreme temperatures for up to 20 minutes
• Have sufficient visual ability for ID checks and reading documents
• Move bottles and containers from front end to back room where applicable

Salary range is between $15.00 - $22.50 per hour.

Food Lion is an equal opportunity employer, providing employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, veteran status, gender identity or expression, or any other protected characteristic.