PT Sales Associate Cashier

Food Lion; Fairmont (WV); On-site; USD 25,000 - 35,000; Part time

Job summary

An established industry player is seeking a part-time Sales Associate Cashier to deliver exceptional customer service. In this dynamic role, you will engage with customers, ensuring a friendly and efficient shopping experience. Responsibilities include processing transactions, maintaining a clean work area, and assisting customers with their needs. This position offers the opportunity to develop valuable skills in a supportive environment while being part of a team that values cooperation and excellence. If you enjoy working with people and thrive in a fast-paced setting, this role is perfect for you.

Qualifications

• High school diploma or equivalent preferred.
• Effective communication and customer service skills required.

Responsibilities

• Provide prompt and friendly service to create a positive shopping experience.
• Handle cash, checks, and various payment methods accurately.
• Maintain cleanliness and organization of work area.

Skills

Customer Service Skills

Effective Communication

Cash Handling

Attention to Detail

Education

High School Graduate or Equivalent

Job description

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Address: USA-WV-Fairmont-308 Marion Square

Store Code: Store 01270 Front End (7220804)

Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.

Primary Purpose

To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. To be friendly, courteous and cooperative with other store associates. Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through excellent customer service.

Duties And Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience
• Greet each customer and use his or her name whenever possible
• Unload customers’ groceries from cart to belt, grouping cold items together for ease of bagging
• Check the bottom of every cart and under all baby seats for items before completing an order
• Follow correct bagging procedures for the correct use of bags by type
• Scan customers' orders and handle the payment transaction per standard practice
• Avoid personal conversations with other associates when customers are present
• Follow procedures in handling cash, checks, coupons, gift cards, partner cards, food stamps and WIC vouchers
• Follow procedures for refunds and error correction
• Maintain accurate cash control and perform overrides as needed
• Identify customers needing assistance and offer to take their order to their car
• Maintain alertness and call for assistance when needed to service customers per service standards
• Check prices quickly and accurately
• Be courteous and helpful to other associates
• Wear the Food Lion uniform with apron, complete with name badge, when on duty, maintaining a neat and clean appearance
• Retrieve shopping carts from parking lot and cart corrals using the tether strap as per standard practice
• Ensure work station and front end area of the store are neat and clean
• Report register malfunctions to the Customer Service Manager or MOD
• Ensure the MVP savings center KIOSK is filled with paper and functioning properly
• Adhere to all company guidelines, policies and standard practices
• Observe and correct unsafe conditions to prevent accidents
• Notify QA of cleaning issues or maintenance needs on the front end
• Complete computer-based training (CBT) and training aid courses successfully
• Perform all other duties as assigned

Qualifications

• High school graduate or equivalent preferred
• Effective communication and customer service skills
• Willingness to learn multiple tasks and technical requirements of the job
• Ability to perform cashier and service center duties
• Must meet minimum age requirements for specific job functions
• Ability to meet physical requirements of the position, with or without accommodations

Physical Requirements

• Use of computers and communication systems required for job functions
• Repetitive hand and arm motions
• Lift and carry products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. occasionally
• Pull or push up to 75 lbs. on occasion
• Stand 100% of the time, with frequent walking
• Handle substances related to cleaning, packaging, produce, and household items
• Handle currency and operate various equipment frequently/continuously
• Reach and grasp at waist level and occasionally above or below waist
• Work in extreme hot/cold temperatures for up to 20 minutes
• Have sufficient visual ability to check IDs, checks, and documents