PT Sales Associate

Lovesac Company; Edina (MN); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Competitive hourly wage

Quarterly sales bonus payout

Flexible hours and remote shifts

Paid Time Off and holiday pay

401(k) matching contribution

Health plan discount

Employee assistance program

Financial wellness tools

Associate discounts

Pet insurance

Job summary

Lovesac is seeking a Sales Associate to create a welcoming in-store experience and help customers design Lovesac products to fit their space. You will engage customers, demo products, and guide them from interest to purchase while maintaining visual merchandising standards.

This role emphasizes sustainability, relationship-building, and extraordinary customer service. You will work to meet or exceed personal sales targets and participate in daily store operations and outreach using company tools.

Qualifications

• Experience delivering friendly, helpful customer service in a retail setting.
• Ability to learn product lines quickly and demo effectively.
• Strong communication and relationship-building skills.

Responsibilities

• Engage customers using Lovesac selling techniques and achieve sales goals.
• Provide attentive service and build loyalty with customers.
• Demonstrate product knowledge and assist with quotes, closing the sale, and follow-up.

Skills

Retail sales

Customer service

Communication

Relationship building

Education

High school diploma

Tools

CRM systems

POS systems

Job description

About the Role

As a Lovesac Sales Associate, you will create a welcoming and engaging in‑store experience and help customers design Lovesac products to fit their style and space. Passion for sustainability, relationship building, and dedication to extraordinary customer experiences are essential.

Responsibilities

• Actively engage with customers using Lovesac selling techniques.
• Achieve personal sales goals and key performance indicators.
• Provide attentive service to all customers and build loyalty.
• Demonstrate strong product knowledge and effectively demo, assist, and educate customers.
• Guide the customer from first interest to purchase, managing quotes, closing the sale, and maintaining relationships.
• Conduct customer outreach using company‑provided tools and communication methods.
• Quickly identify and resolve customer issues to ensure a positive shopping experience.
• Maintain a welcoming and visually appealing store by following visual merchandising standards.
• Oversee store operations including opening and closing the store, inventory, exchanges, marketing, promotions, and ensure they are followed to company standards.
• Utilize company tools, sales data, and reports to prioritize tasks and support daily operations.
• Follow company policies and procedures, minimizing risks and maintaining safety.
• Meet or exceed individual sales goals and key performance indicators.
• Perform other duties as assigned by management.

Qualifications

• 18 years of age or older.
• High‑school diploma or equivalent.
• Minimum of 1 year experience in a retail or customer service role.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Effective use of technology for sales and customer support, including product demos and CRM systems.
• Ability to support an omni‑channel customer experience, including in‑person at stores, local stores and third‑party vendors, and remote shifts.
• Ability to travel as required to local stores and vendors.
• Excellent judgment, integrity, and trustworthiness in managing financial transactions and sensitive data.
• Effective communication skills and ability to manage conflict fairly and non‑confrontationally.
• Physical ability to move objects up to 75 pounds and perform tasks such as bending, twisting, kneeling, standing, stooping, walking, crawling, and climbing.

Benefits

• Competitive hourly wage
• Quarterly sales bonus payout
• Flexible hours and remote shifts
• Paid Time Off and holiday pay
• 401(k) matching contribution
• Health plan discount
• Employee assistance program
• Financial wellness tools
• Associate discounts
• Pet insurance

Equal Employment Opportunity

Lovesac is an Equal Opportunity Employer and considers all applicants for employment without regard to race, color, religious creed, ancestry, national origin, ethnicity, religion, sex, sexual orientation, gender, pregnancy, age, marital status, physical or mental disability, military status, genetic information, or any other characteristic protected by applicable law. Lovesac is committed to the principles of equal employment opportunity and providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process, please reach out to us at [e-mail].