PT Sales Associate

Lovesac Company; Brentwood (CA); On-site; USD 25,609 - 28,419; Part time

Benefits offered by this job

Quarterly Sales Bonus Payout

Flexible Hours

401K Matching

Paid Time Off

Health Plan Discount

Employee Discounts

Pet Insurance

Job summary

Lovesac Company is looking for a Part-Time Sales Associate at The Streets of Brentwood, CA. The role involves creating an inviting in-store experience while engaging customers in product designs tailored to their needs. Candidates should be passionate about sustainability and dedicated to exceptional customer experiences.

The position offers a competitive hourly wage ranging from $18.59 to $20.63, with additional benefits including a quarterly sales bonus, flexible hours, and employee discounts.

Qualifications

• Must be 18 years of age or older.
• Minimum of 1 year experience in retail or customer service.
• Able to work flexible hours including evenings and weekends.

Responsibilities

• Engage with customers using Lovesac selling techniques.
• Achieve personal sales goals and key performance indicators.
• Maintain a welcoming store environment.

Skills

Customer Centricity

Sales Goals Achievement

Excellent Communication

Problem Solving

Education

High School Diploma or equivalent

Tools

CRM Systems

Job description

Overview

Job Location: The Streets of Brentwood - Brentwood, CA 94513
Position Type: Part Time
Education Level: High School
Salary Range: $18.59 - $20.63 Hourly
Travel Percentage: Up to 25%
Job Shift: Any
Job Category: Retail

About Lovesac

We are a young-at-heart, fast-growing furniture company, dedicated to helping people fill their homes with Total Comfort™. We do this by designing and innovating furniture solutions that are adaptable, washable, expandable, and delivered-right-to-your-door-able, allowing our customers to live the life they want to live.

Our Designed for Life mission started with Sacs, a seat so much better than your classic beanbag made with repurposed Durafoam and designed to reduce environmental impact while providing unimaginable, cloud-like comfort. From there, we expanded the possibility for sustainable furniture with Sactionals, a customizable modular sectional that can be endlessly rearranged to evolve with you. Our product line has grown a lot since our Sacs days, but our goal will always remain the same – to create truly adaptable, comfortable furniture that can be with you for life.

Role Overview

As a Lovesac Sales Associate, you will create a welcoming and engaging in-store experience and help customers design our products to fit their style and space. If you are passionate about sustainability and products that are designed to evolve with you, love to build relationships, and are dedicated to making every customer experience extraordinary – join our Lovesac Retail Team!

What You’ll Do

• Actively engage with customers using Lovesac selling techniques.
• Achieve personal sales goals and key performance indicators.
• Provide attentive service to all customers and build customer loyalty.
• Demonstrate strong product knowledge and effectively demo, assist, and educate customers.
• Guide the customer from first interest to purchase, focusing on managing quotes, closing the sale, and maintaining relationships.
• Conduct customer outreach using company-provided tools and communication methods.
• Identify and resolve customer issues quickly, ensuring a positive shopping experience.
• Maintain a welcoming and visually appealing store by following visual merchandising standards.
• Oversee store operations including opening/closing, inventory, exchanges, marketing, promotions, and ensure they are followed to company standards.
• Utilize company tools, sales data and reports to prioritize tasks and support daily operations.
• Follow company policies and procedures to maintain standards, minimize risks, and ensure store safety.
• Meet or exceed individual sales goals and KPIs.
• Perform other duties as assigned by Management.

Who You Are

Core Values: Top Ambition, We All Win Together, Conscious Operations, Do Less and Do Best, Love Matters; Table-Stakes Values: Willing to Sweep Floors, Grit, Positive, Self-Aware, Self-Starting, Insatiable Learners, Transparency, Customer-Centric

Core Competencies

• Builds Customer Centricity
• Drives Remark-able Results
• Collaborates Effectively
• Makes Good Decisions
• Demonstrates Self-Awareness

Qualifications

• 18 years of age or older
• High-School Diploma or equivalent
• Minimum of 1 year of experience in a retail or customer service role
• Able to work flexible hours including evenings, weekends and holidays
• Able to effectively utilize technology for sales and customer support including demonstrating products, assisting customers and utilizing internal CRM systems
• Support Lovesac’s omni-channel customer experience by being flexible and able to assist in-person at your home store, local stores and third-party vendors, as well as remote customer service shifts
• Must be able to travel, as required by the Company, to local stores, third-party vendors and for occasional meetings
• Demonstrate excellent judgment, integrity, and trustworthiness in managing financial transactions and customer data; effective communication and conflict management
• Must be able to move objects up to 75 pounds and perform physical tasks on the selling floor (bending, twisting, kneeling, reaching, standing, etc.)

Benefits

• Competitive Hourly Wage
• Quarterly Sales Bonus Payout
• Flexible Hours and remote shifts
• Paid Time Off & Holiday Pay
• 401K Matching Contribution
• Health Plan Discount
• Employee Assistance Program
• Financial Wellness Tools
• Associate Discounts
• Pet Insurance

Associates will be eligible to receive up to 26 hours of paid time off within our fiscal calendar year. They will be paid 1 1/2 times their regular rate for any hours worked over 40 hours in a work week. In addition, they will be eligible to receive 1 1/2 times their regular rate for any hours worked on company recognized holidays. Eligibility and terms for all benefits listed are as outlined in Lovesac’s policy and plan documents.

Associate pay will vary based on factors such as location, qualifications, experience, skill level and competencies.

Lovesac is an Equal Opportunity Employer and considers all applicants for employment without regard to race, color, religious creed, ancestry, national origin, ethnicity, religion, sex, sexual orientation, gender (including gender-related identity, gender nonconformity, or status as a transgender or transsexual individual), pregnancy, age, national origin, marital status, physical or mental disability, military status, genetic information or any other characteristic protected by applicable law.

Lovesac is committed to the principles of equal employment opportunity and providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process, please reach out to us at: [e-mail].

Additional information: Visit lovesac.com/careers to learn more about careers at Lovesac or stop in your local store. Conditional offers of employment may be contingent upon successful completion of a background check, where permitted by law.