PT Sales Associate

Lovesac; Newtown (PA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive Hourly Wage

Quarterly Sales Bonus Payout

Flexible Hours and remote shifts

Paid Time Off & Holiday Pay

401K Matching Contribution

Health Plan Discount

Employee Assistance Program

Financial Wellness Tools

Associate Discounts

Pet Insurance

Job summary

Lovesac in Newtown is seeking a Sales Associate who will create a welcoming in-store experience and guide customers in designing products for their style. The ideal candidate will engage customers, achieve sales goals, and maintain store operations. Required qualifications include a high school diploma and at least 1 year of retail experience, along with the ability to work flexible hours. Benefits include competitive pay, quarterly bonuses, and a health plan discount.

Qualifications

• 18 years of age or older.
• Minimum of 1 year of experience in a retail or customer service role.
• Able to work flexible hours including evenings, weekends, and holidays.

Responsibilities

• Engage with customers using Lovesac selling techniques.
• Achieve personal sales goals and key performance indicators.
• Guide customers from interest to purchase.

Skills

Customer Engagement

Sales Techniques

Product Knowledge

Conflict Management

Technology Utilization

Education

High-School Diploma or equivalent

Tools

CRM Systems

Job description

About The Role

As a Lovesac Sales Associate, you will use your top ambition to create a welcoming and engaging in‑store experience and help our customers design our products to fit their style and space. If you are passionate about sustainability, products that evolve with you, love to build relationships, and are dedicated to making every customer experience extraordinary, join our Lovesac Retail Team.

What You’ll Do

• Actively engage with customers using our Lovesac selling techniques.
• Achieve personal sales goals and key performance indicators.
• Provide attentive service to all customers and build customer loyalty.
• Demonstrate a strong understanding of product knowledge and effectively demo, assist, and educate customers.
• Guide the customer from first interest to purchase, focusing on managing quotes, closing the sale, and maintaining relationships.
• Conduct customer outreach using company‑provided tools and communication methods.
• Quickly identify and resolve customer issues, ensuring a positive shopping experience.
• Maintain a welcoming and visually appealing store by following visual merchandising standards.
• Oversee store operations, including opening & closing, inventory, exchanges, marketing, promotions, and ensuring they are followed to company standards.
• Utilize company tools, sales data, and reports to prioritize tasks and support daily operations.
• Follow company policies and procedures, ensuring standards, minimizing risks, and maintaining safety in the store.
• Perform other duties as assigned by Management.

Values

• Core Values: Top Ambition, We All Win Together, Conscious Operations, Do Less and Do Best, Love Matters.
• Table-Stakes Values: Willing to Sweep Floors, Grit, Positive, Self‑Aware, Self‑Starting, Insatiable Learners, Transparency, Customer‑Centric.

Core Competencies

• Builds Customer Centricity
• Drives Remark‑able Results
• Collaborates Effectively
• Makes Good Decisions
• Demonstrates Self‑Awareness

Qualifications

• 18 years of age or older.
• High‑School Diploma or equivalent.
• Minimum of 1 year of experience in a retail or customer service role.
• Able to work flexible hours including evenings, weekends and holidays.
• Able to effectively utilize technology for sales and customer support, including demonstrating products, assisting customers, and using internal CRM systems.
• Support Lovesac’s omni‑channel customer experience by being flexible and able to assist in‑person at the home store, local stores, third‑party vendors, and remote customer service shifts.
• Must be able to travel as required by the Company to local stores, third‑party vendors, and occasional meetings.
• Demonstrate excellent judgment, integrity, and trustworthiness in managing financial transactions, handling sensitive business and customer data, customer privacy, and ensuring the comfort and safety of persons and property. Effective communication skills and ability to manage conflict in a reasonable, nonconfrontational manner.
• Must be able to move objects (including medium to large furniture items up to 75 pounds) from a lower to a higher position or horizontally from position‑to‑position, or assemble furniture while working on the selling floor. This position routinely requires bending, twisting, kneeling, reaching, standing, stooping, walking, crawling, and climbing.

Benefits

• Competitive Hourly Wage
• Quarterly Sales Bonus Payout
• Flexible Hours and remote shifts
• Paid Time Off & Holiday Pay
• 401K Matching Contribution
• Health Plan Discount
• Employee Assistance Program
• Financial Wellness Tools
• Associate Discounts
• Pet Insurance

Lovesac is an Equal Opportunity Employer and considers all applicants for employment without regard to race, color, religious creed, ancestry, national origin, ethnicity, religion, sex, sexual orientation, gender (including gender‑related identity, gender nonconformity, or status as a transgender or transsexual individual), pregnancy, age, marital status, physical or mental disability, military status, genetic information or any other characteristic protected by applicable law. Lovesac is committed to the principles of equal employment opportunity and providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process, please reach out to us at [e-mail].