PT Receptionist

considering a; Jonesboro (AR); On-site; USD 16,531 - 22,041; Part time

Benefits offered by this job

Competitive pay

Growth opportunities

Stable municipal employment

Job summary

City of Jonesboro is seeking a friendly, organized Part-time Receptionist to serve as the first point of contact for citizens, contractors, developers, and visitors. You will welcome guests, answer inquiries, assist with permit and application questions, prepare routine documents, and keep department files and databases up to date while supporting overall office operations for 20–25 hours per week.

This role requires basic Microsoft Office skills and strong communication, with a focus on

Qualifications

• High school diploma or GED required.
• 0–6 months related administrative experience or training.
• Proficient in Microsoft Office and basic data entry.
• Strong typing and organizational abilities are essential.

Responsibilities

• Acts as receptionist daily and greets visitors in person and by phone.
• Maintain department files and databases with accuracy.
• Prepare routine correspondence, reports, and documents as needed.
• Assist with permit and application inquiries for citizens, contractors, developers.
• Support office operations and ensure supplies are stocked and organized.
• Handle multiple priorities and deadlines in a municipal office setting.

Skills

Customer service

Organizational skills

Multi-tasking

Microsoft Office

Communication skills

Education

High school diploma or GED

0-6 months related experience

Tools

Microsoft Office

Job description

Join the City of Jonesboro as an Receptionist Part-time

City Hall

Do you enjoy helping people, staying organized, and keeping an office running efficiently? If so, we'd love to meet you.

The City of Jonesboro is seeking a customer‑focused Part‑time Receptionist to serve as the first point of contact for citizens, contractors, developers, and visitors.

What You'll Do

• Welcome visitors and answer questions in person and over the phone.
• Assist citizens, contractors, and developers with permit and application inquiries.
• Prepare correspondence, reports, ordinances, agendas, and other documents.
• Organize and maintain department files and databases.
• Help prepare meeting packets for boards and commissions.
• Maintain office supplies and support.
• Work 20‑25 hours per week, M‑F 12:30p – 5:00p. Occasionally fill in for the mornings as needed.

What We're Looking For

We're looking for someone who is:

• Friendly, professional, and customer‑service driven.
• Highly organized with strong attention to detail.
• Comfortable working with multiple priorities and deadlines.
• Confident using computers and office software. ADP experience is a plus.
• An effective communicator who enjoys working with the public.
• Dependable, adaptable, and a collaborative team player.

Minimum Qualifications

• High school diploma or GED.
• Approximately one year of administrative or office support experience, or an equivalent combination of education and experience.
• Strong typing, data entry, and organizational skills.
• Basic proficiency with Microsoft Office or similar office software.

Why You'll Love Working Here

Working for the City of Jonesboro means making a difference in your community every day. You'll join a team dedicated to responsible growth, exceptional public service, and improving the quality of life for our residents.

We offer:

• Competitive pay
• Opportunities for professional growth and advancement
• Stable employment with a respected municipal organization

Work Environment

• Office setting with regular interaction with the public.
• Frequent computer and telephone use.
• Primarily seated work with occasional standing, walking, and light lifting up to 10 pounds.

General Description of Position

This position is responsible for providing reception and administrative support to the department.

Essential Duties and Responsibilities

• Acts as receptionist daily.
• Maintains office supply inventory daily.
• Composes and types routine office correspondence, reports, ordinances, resolutions, etc. daily.
• Maintains files for all department subdivisions, site plan and zoning records, and updates the information tracking system daily.
• Acts as the point of input for all software automation processes for permit submissions daily.
• Responds to citizen requests in a complete, courteous and timely manner by telephone or front counter daily.
• Assists in the development of review packets for various boards and commissions weekly.
• Assists in database maintenance of all incoming plats and applications; assigns case numbers daily.
• Performs any other related duties as required or assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and Experience

Equivalent to four years of high school or GED, with particular emphasis during high school in office skills, shop skills, or others, plus 0‑6 months related experience and/or training, or equivalent combination of education and experience.

Communication Skills

Ability to effectively communicate information and respond to questions in person‑to‑person and small group situations with customers, clients, the general public and other employees of the organization.

Mathematical Skills

Ability to add, subtract, multiply, and divide numbers. Ability to perform these mathematical skills using money and other forms of measurement.

Critical Thinking Skills

Ability to use common sense understanding in order to carry out detailed written or oral instructions. Ability to deal with problems involving a few known variables in situations of a routine nature.

Software Skills Required

Microsoft Office, Spreadsheets, Word Processing/Typing.

Operating Conditions and Physical Activities

• Office setting with controlled temperature, low noise level, and limited distractions.
• Primary seated work with occasional standing, walking, climbing or balancing, stoop, kneel, crouch, or crawl.
• Occasional light lifting up to 10 pounds.
• Requires close and distance vision.