Part-Time Computer Technician

considering a; Jonesboro (AR); On-site; USD 16,531 - 24,796; Part time

Job summary

The City of Jonesboro is seeking a part-time Information Systems technician to support desktop computer systems, police car/fire truck computer systems, and printers for all city departments from City Hall, Jonesboro, Arkansas.

Responsibilities include repairing and maintaining PCs, ensuring critical applications run smoothly, and performing related duties. Requires a high school diploma or GED, plus 12–18 months of related experience or training, and a valid driver license.

Qualifications

• High school diploma or GED and on-the-job training in a specific skill area.
• Ability to communicate effectively with customers and staff.
• Ability to perform essential duties with minimal supervision.

Responsibilities

• Repair/maintenance/installation of PC and equipment daily.
• Ensure critical applications and systems are functioning daily.
• Operate a city vehicle as part of essential functions.
• Perform related duties as assigned.

Skills

PC Troubleshooting

Technical Support

Customer Service

Education

High school diploma or GED

Tools

A+ Certification

Microsoft Certified Professional (MCP)

Job description

Job Description

Classification: Non-exempt (hourly) part-time regular averaging 25 hours per week

Department: Information Systems

Reports To: Information Systems Director

Location: City Hall, Jonesboro Arkansas

This position is safety sensitive and requires a pre-employment background and drug screen.

General Description of Position

This part-time safety sensitive position performs duties involving all desktop computer systems, police car/fire truck computer systems, printers, and etc., for all city departments.

Essential Duties and Responsibilities

• PC and other computer equipment repair/maintenance/installation. This duty is performed daily.
• Ensure critical applications and systems are functioning. This duty is performed daily.
• Operating a city vehicle is required for the essential functions.
• Perform any other related duties as required or assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and Experience

High school or GED, plus specialized schooling and/or on the job education in a specific skill area; e.g. data processing, clerical/administrative, equipment operation, etc, plus 12 to 18 months related experience and/or training, or equivalent combination of education and experience.

Communication Skills

Ability to effectively communicate information and respond to questions in person-to-person and small group situations with customers, clients, general public and other employees of the organization.

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to prepare and interpret bar graphs.

Critical Thinking Skills

Ability to utilize common sense understanding in order to carry out written, oral or diagrammed instructions. Ability to deal with problems involving several known variables in situations of a routine nature.

Required Certificates, Licenses, Registrations

• Valid Driver License

Preferred Certificates, Licenses, Registrations

• A+, Microsoft Certified Professional (MCP)

Software Skills Required

• Intermediate: Presentation/PowerPoint, Spreadsheet, Word Processing/Typing
• Basic: Accounting, Human Resources Systems, Other, Payroll Systems

Initiative and Ingenuity

Not indicated.

Supervision Received

Under general supervision where standard practice enables the employee to proceed alone on routine work, referring all questionable cases to supervisor.

Planning

Limited responsibility with regard to general assignments in planning time, method, manner, and/or sequence of performance of own work operations.

Decision Making

Performs work operations which permit frequent opportunity for decision-making of minor importance and which would not only affect the operating efficiency of the individual involved, but would also affect the work operations of other employees and/or clientele to a slight degree.

Mental Demand

Moderate mental demand. Operations requiring almost continuous attention, but work is sufficiently repetitive that a habit cycle is formed; operations requiring intermittent directed thinking to determine or select materials, equipment or operations where variable sequences may be selected by the employee.

Analytical Ability / Problem Solving

Moderately repetitive. Activities with slight variation using a definite set of processes or directions with some degree of supervision. Choice of learned things in situations which conform to clearly established patterns and modes.

Responsibility for Work of Others

Responsibility for work of others: Not indicated.

Responsibility for Funds, Property and Equipment

Occasionally responsible for organization's property where carelessness, error, or misappropriation would result in moderate damage or moderate monetary loss to the organization. The total value for the above would range from $5,000 to $150,000.

Accuracy

Probable errors of internal and external scope would have a moderate effect on the operational efficiency of the organizational component concerned. Errors might possibly go undetected for a considerable period of time, thereby creating an inaccurate picture of an existing situation. Could cause further errors, losses, or embarrassment to the organization. The possibility for error is always present due to requirements of the job.

Accountability

Not indicated.

Freedom to Act

Generally controlled. General processes covered by established policies and standards with supervisory oversight.

Annual Monetary Impact

The amount of annual dollars generated based on the job's essential duties / responsibilities. Examples would include direct dollar generation, departmental budget, proper handling of organization funds, expense control, and savings from new techniques or reduction in manpower.

None. Job does not create any dollar monetary impact for the organization.

Impact on End Results

Modest impact. Job has some impact on the organizations end results, but still from an indirect level. Provides assistance and support services that facilitates decision making by others.

Public Contact

No public contact.

Employee Contact

Contacts of considerable importance within the department or office, such as those required in coordination of effort, or frequent contacts with other departments or offices, generally in normal course of performing duties. Requires tact in discussing problems and presenting data and making recommendations, but responsibility for action and decision reverts to others.

Use of Machines, Equipment and/Or Computers

Regular personal computer support, technical help, and/or basic software support, database analysis, level I technician, project coordination, installation and help desk.

Working Conditions

Somewhat disagreeable working conditions. Continuously exposed to one or two elements such as noise, intermittent standing, walking; and occasional pushing, carrying, or lifting.

Environmental Conditions

The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the functions of this job, the employee is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually moderate.

Physical Activities

The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.

Moderate diversity, moderately physical. Work activities which allow for a moderate amount of diversity in the performance of tasks which requires somewhat diversified physical demands of the employee.

While performing the functions of this job, the employee is continuously required to talk or hear; regularly required to sit; frequently required to walk, use hands to finger, handle, or feel; and occasionally required to stand, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 100 pounds; frequently lift and/or move up to 50 pounds; regularly lift and/or move up to 25 pounds; continuously lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision; distance vision; and color vision.

Additional Information

Not indicated.