PT Program Assistant, Outreach

Trinity Church NYC; New York (NY); On-site; USD 22,730 - 32,373; Part time

Job summary

A community-focused organization is seeking a Program Assistant to support outreach and community programs in New York City. This part-time position involves distributing meals, engaging with the community, and assisting with various programs aimed at helping vulnerable populations. Candidates should have a bachelor's degree or equivalent experience, along with strong organizational and customer service skills. The role requires flexibility in working hours, including evenings and weekends, as well as a commitment to the organization's mission.

Qualifications

• Experience in human services or community outreach preferred.
• Minimum of one year experience serving the community.
• Commitment to collaboration and teamwork.

Responsibilities

• Support day-to-day operation of outreach and community programs.
• Distribute meals and necessary items to individuals in need.
• Engage regularly with the community to foster connections.

Skills

Ability to work with vulnerable populations

Strong organizational skills

Customer service skills

Knowledge in trauma-informed care

Education

Bachelor’s degree or equivalent experience

Job description

New York City, 76 Trinity Pl, New York, NY 10006, USA

Trinity’s Neighborhood Support (NS) division takes a place-based approach to focus on communities in a holistic manner to solve for key challenges by combining targeted investments with on-the-ground support. NS is focused on yielding child, family, and community well‑being by addressing the areas of early childhood education, K-12 education, post‑secondary education and employment pathways, economic assets, social networks, and health.

The Program Assistant works to support Trinity’s outreach and community programs including, but not limited to Compassion Market, Compassion Meals, Street Outreach, Resource Line, Compassion Space and Common’s Programming. Program Assistants provide Trinity’s social outreach programming and help to build social connections between diverse populations, build trust with vulnerable individuals, and connect them with resources and support.

This is a part‑time position; working at least 20 hours a week. The pay rate for this role is $20 an hour. Please note this position does not qualify for remote work. A flexible schedule is available: Monday – Friday, 8:30 am – 5:30 pm.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Supports day‑to‑day operation of the outreach programs and community programs.
• Assists with the distribution of meals, groceries, clothing, hygiene supplies, and other necessary items to individuals in need from our community.
• Assists with tracking inventory of distributed items.
• Assists with ordering inventory, as needed.
• Assists with sorting new inventory, and restocking grocery shelves for pantry, and Compassion Space for clothing.
• Returns calls and emails made to the resource line, providing referrals to other programs, as needed.
• Supports on‑site programming in Trinity Commons.
• Engages regularly with the community.
• Helps to build social connections between diverse populations, build trust with individuals, and connect them with resources and support.
• Meets with individuals living in vulnerable circumstances to connect them with local and onsite resources and social services.
• Maintains confidentiality as appropriate and uses discretion in sharing information.
• Adheres to confidentiality rules and all other Trinity Church NYC policies, procedures, and rules.
• Performs all duties in a manner that promotes Trinity’s mission and core values.
• Assumes other related responsibilities and special projects as required.

REQUIRED KNOWLEDGE, SKILLS, AND ACTIVITIES

• Ability to work with vulnerable populations with compassion and appropriate boundaries.
• Strong organizational skills.
• Commitment to collaboration and teamwork.
• Knowledgeable in trauma‑informed care, mental health first aid and de‑escalation skills.
• Ability to manage and prioritize job responsibilities with minimal supervision.
• Good customer service and hospitality skills.
• Evening and weekend responsibilities required.
• This position requires non‑traditional workdays/hours.

REQUIRED AND PREFERRED EDUCATION, EXPERIENCE, AND CREDENTIALS

• A bachelor’s degree or an equivalent combination of training and experience.
• Experience in human services, social work within the public sector, or community outreach.
• A minimum of one year of experience (paid or volunteer) serving the community, preferred.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.