PT Package Dispatch Supervisor

United Parcel Service, Inc.; Louisville (KY); On-site; USD 45,000 - 65,000; Full time

Job summary

United Parcel Service, Inc. in Louisville, KY seeks a Dispatch Analyst to support the dispatch and preload teams. You will analyze dispatch plans, publish reports, and perform service audits to identify opportunities for improvement.

The role emphasizes accuracy, mapping tools, and clear communication with the Package Dispatch Supervisor. The successful candidate will have a Bachelor's degree (or international equivalent) and familiarity with DPS/UDC, MS Office, and strong planning skills.

Qualifications

• Bachelor's degree or international equivalent preferred.
• Familiar with Dispatch Planning System (DPS) and UDC.
• Proficiency in Microsoft Office and reporting tools.
• Strong planning, organization, and customer-focused skills.

Responsibilities

• Verifies system downloads and analyzes dispatch plans.
• Identifies service failures and communicates findings.
• Prints and distributes daily reports and updates them as needed.
• Uses mapping tools and compares planned vs. actual dispatch.
• Maintains loop analysis for periodic review and conducts monthly dispatch audits.

Skills

DPS knowledge

UDC knowledge

MS Office

Customer focus

Planning

Education

Bachelor's Degree or international equivalent

Job description

Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description

This position assists the Package Dispatch Supervisor (PDS) with dispatch analysis and daily routine tasks that support the dispatch and preload teams. He/She is responsible for analyzing dispatch plans, identifying areas of opportunity, report publication and service audits.

Responsibilities

• Verifies system downloads.
• Identifies various service failures and exceptions.
• Prints and distributes multiple daily reports.
• Makes necessary report updates and communicates changes to PDS.
• Utilizes mapping tools.
• Plots previous data and compares actual dispatch to planned dispatch.
• Maintains a loop analysis to ensure periodic analysis of all loops.
• Utilizes available reports and systems.
• Completes monthly dispatch audit.

Qualifications

• Bachelor's Degree or International equivalent - Preferred
• Dispatch Planning System (DPS) and UDC knowledge
• Experience using Microsoft Office products or equivalent software
• Customer-focused with strong planning and organization skills
• Familiar with package flow technologies - Preferred

Employee Type

Permanent

Basic Qualifications

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

Equal Opportunity

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. Other Criteria: UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

In 1907, two teenage entrepreneurs in a Seattle basement started with a $100 loan and created what would become the world’s largest package delivery service. Today, operating in more than 220 countries and territories, UPS is committed to moving our world forward by delivering what matters. UPS and its more than 500,000 UPSers around the globe is a transportation and logistics leader, offering innovative solutions to customers, big and small. UPS understands and appreciates its responsibility to help build safe, stronger and more resilient communities founded on justice and economic opportunity for all, supported by a healthy, sustainable global environment.