PT PACKAGE CENTER SUPERVISOR

UPS Supply Chain Solutions, Inc.; Bend (OR); In loco; USD 55.000 - 78.000; Tempo pieno

Descrizione del lavoro

UPS Supply Chain Solutions, Inc. in Bend, OR is seeking a full-time supervisor to manage daily dispatch operations, analyze performance, and coordinate resources to ensure efficient service. The role includes on-call support for air pickups, heavy accounts, and unexpected events, with a focus on maintaining high customer satisfaction.

Permanent placement with a commitment to equal opportunity employment. Candidates must be eligible to work in the U.S.

Competenze

• Experience supervising logistics operations and dispatch planning.
• Ability to analyze dispatch results to improve service performance.
• Familiarity with exceptions handling and customer communication.

Mansioni

• Oversee daily package dispatch and shift coverage.
• Coordinate with internal teams to ensure on-time deliveries and issue resolution.
• Provide customer service support and respond to inquiries as needed.

Conoscenze

Dispatch planning

Team leadership

Operational analysis

Customer service

Descrizione del lavoro

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

This supervisor has been trained and certified to perform multiple operational roles to accommodate alternative schedules and increase operational flexibility. This positions is responsible for analyzing and planning their center’s daily package dispatch and handles operational service issues (e.g., on-call Air pickups, heavy pick-up accounts, unforeseen events, etc.) He/She analyzes previous dispatch results to maximize service performance, to streamline routes and can coordinate the needs and efforts of the operation to ensure internal and external customer satisfaction is met. This position provides customer service support (e.g, answering messages, concerns, call tags, destination follow ups, etc.) He/She facilitates the smooth execution of operational procedures and management of systems.

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria:

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Basic Qualifications:

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.