PT Overnight Auditor

Murrieta Hot Springs Resort; Los Angeles (CA); Híbrido; USD 33 000 - 45 000; Tempo parcial

Resumo da oferta

Murrieta Hot Springs Resort is seeking a part-time Front Desk Audit Specialist in Beverly Hills (Cameo Beverly Hills-BHM). You will perform daily front office audits across outlets, verify room and tax postings, and promptly correct errors to ensure accurate billing and guest satisfaction.

The role requires teamwork, a strong work ethic, and willingness to work nights, weekends, and holidays. Excellent guest service is essential.

Qualificações

• Focus and maintain attention to tasks, and complete work assignments on time despite interruptions.
• High work ethic and self-initiative.
• May be required to work varying schedules to include nights, weekends, and holidays.
• Team-oriented and guest-service driven.

Responsabilidades

• Perform daily audit functions for front office and all hotel outlets.
• Review room and tax postings for accuracy and correct errors; ensure house charges are posted promptly.
• Back up front office computer system and night audit program daily where applicable.
• Rebuild front office system, reservations, and related computer maintenance when needed.
• Understand and follow the management company's accounting and credit policies.
• Handle all front desk duties including check-ins, check-outs, payments, reservations, PBX, and calls within 3 rings; greet guests warmly and provide clear directions.

Conhecimentos

Attention to detail

Strong work ethic

Team player

Flexible schedule

Descrição da oferta de emprego

The timeless glamour of Beverly Hills comes alive in stylish, European comfort with contemporary amenities, elegant service and personalized experiences. A modern version of old-world simplicity and stylish European glamour, our Beverly Hills accommodations provide guests with comfortable, elegant and effortless living that blends contemporary amenities with discreet, personalized service.

Job Description

What you will be doing

• Perform all daily audit functions for front office and each outlet of the hotel.
• Review room and tax posting on computer or register for accuracy, immediately correcting any errors. Ensure all house charges are posted accurately and in a timely fashion.
• Complete back-up of front office computer system and night audit program daily (if applicable).
• Complete the rebuild of the front office system, reservation and other related computer maintenance (if applicable).
• Understand, know and follow management company's accounting and credit policies and procedures.
• Responsible for all front desk functions including check-ins, check-outs, payments, reservations, PBX operation, answering calls within 3 rings, etc. Guests should be treated promptly, warmly, courteously and professionally. Accurate and clear directions to room locations should be given.

Location

Cameo Beverly Hills-BHM

Requirements

What we are looking for

• Focus and maintain attention to tasks, and complete work assignments on time despite frequent interruptions
• High work ethic and self-initiative
• May be required to work varying schedules to include nights, weekends, and holidays
• Someone who enjoys working as and being part of a team that provides great experiences for our Guests!

$28.51/hour

Status

Part-time

Applicants have rights under Federal Employment Laws