PT Mover

The Centers, Inc.; Cleveland (OH); On-site; USD 17,000 - 22,000; Part time

Job summary

The Centers, Inc. seeks energetic student applicants to provide exceptional guest services for on-campus special events. This on-site role is based at Cleveland State University and supports event setup, guest assistance, and equipment handling.

Ideal candidates have customer service experience, strong communication, and the ability to work with a diverse audience. Availability across various shifts is required, and a willingness to learn basic audio/visual tasks is appreciated.

Qualifications

• High school diploma or equivalent required.
• At least 3 years of office experience or related experience.
• Experience working with a range of personalities and cultures.
• Sales experience is preferred and customer service is essential.
• Proficiency with a variety of computer applications; EMS/CRM scheduling software preferred.

Responsibilities

• Perform equipment set-up and breakdown indoors and outdoors.
• Safely maneuver loading dollies and manage inventory logs.
• Learn basic audio/visual setup, breakdown and troubleshooting.
• Communicate effectively with event hosts and guests.
• Provide excellent customer service and support for event equipment.
• Adhere to specified dress standards and shift schedules.

Skills

Customer service

Communication

Teamwork

Scheduling software

Education

High school diploma or equivalent

Tools

EMS scheduling software

CRM scheduling software

Job description

Overview

CENTERS, LLC is a professional management firm specializing in facility, operation, and program management for higher education. CENTERS' management approach is customized for each client yet retains our uniform quality. Our firm unites site staff with a centralized administrative team, each contributing to the firm's goals and client needs. The CENTERS team is innovative, entrepreneurial, trail-blazing, and ambitious for both CENTERS and our clients. Today, CENTERS provides management services for 14 clients.

CENTERS, LLC is a professional management firm specializing in facility, operation, and program management for higher education. CENTERS' management approach is customized for each client yet retains our uniform quality. Our firm unites site staff with a centralized administrative team, each contributing to the firm's goals and client needs. The CENTERS team is innovative, entrepreneurial, trail-blazing, and ambitious for both CENTERS and our clients. Today, CENTERS provides management services for 14 clients.

Commitment to the well-being, security, and future of our employees is a priority.

View the comprehensive information about the competitive benefits package on our careers page then scroll down to CENTERS Benefits (click link to view).

Responsibilities

Job Summary

Seeking energetic and outgoing student applicants to provide excellent guest services for on-campus special events. Successful applicants should enjoy working in a dynamic, customer focused environment for event set-up support across campus.

This position will work on-site at Cleveland State University. CSU is selected as one of America’s Best Colleges by US News & World Report providing a comprehensive metropolitan university committed to a high-quality education to students with diverse backgrounds, experiences, interests, and needs.

Essential Functions

• Perform equipment set-up/breakdown duties indoors and out
• Safely maneuver two and four wheel loading dollies
• Complete inventory checks, as well as, maintain written or electronic logs
• Have basic knowledge of audio and visual equipment; or be willing to learn basic set-up, breakdown and troubleshooting techniques
• Facilitate strong communication with colleagues and event hosts and guests
• Always be ready and willing to provide excellent customer service and support related to event equipment
• Always dress according to the specified standards
• Willing to work a variety of shifts that may include late night and early mornings
• Able to work with general supervision across all campus buildings using and use good problem solving and analytical skills in a dynamic, unpredictable environment
• Display reliable work habits
• Other duties as required

Site Specific

• Promotion opportunities and career path mentoring available to successful team members
• Additional hours based upon scheduled events
• Days/Times Needed: Monday through Sunday 7:30am to 7:30pm
• Shift times: 7:30am-1:30pm, 1:30pm-7:30pm, 9am-3pm
• Additional hours based upon scheduled events

Qualifications

Education and Experience

• High school diploma or equivalent required
• At least 3 years of office experience or related experience
• Experience working with a range of personalities, cultures and socio-economic statuses
• Sales experience preferred
• Demonstrated experience in customer service
• Demonstrated experience with a variety of computer applications and software
• Proficiency with EMS or CRM scheduling software preferred

Skills And Abilities

• Fiscal integrity
• Emotional maturity, able to deescalate situations and understands when to elevate issues
• Ability to speak and write in English
• Ability to make diverse customers feel welcome and valued
• Ability to work as part of a professional team that collaborates effectively with colleagues

Work Environment and Physical Demands

Work Environment

• Office environment
• Non-smoking environment
• Moderate noise

Physical Demands

• Able to lift 50 pounds
• Consistently operates a computer and office equipment
• Must be able to discuss, converse with, and exchange accurate information with clients, staff, stakeholders, etc.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.