PT House Manager

Bms-Family-Health-and-Wellness-Centers-; New York (NY); On-site; USD 43,000 - 53,000; Full time

Benefits offered by this job

5% employer 401(k) contribution

Vacation and personal leave

Paid and unpaid sick leave

Paid holidays

Commuter benefits

Enhanced short-term disability

Life and AD&D coverage

Pet insurance

PSLF program participation

Job summary

BMS Family Health and Wellness Centers in New York is seeking a House Manager for the OASAS Part 820 residential program. You will coordinate daily routines, ensure safety, respond to incidents, and communicate with program leaders.

The role requires a high school diploma, 2 years in residential/human services, strong communication and shift coordination. Availability for evenings, nights, weekends, and holidays is needed. Compensation includes $25 per hour and a slate of benefits.

Qualifications

• High school diploma or equivalent and at least two years of relevant residential, substance use, behavioral health, or human services experience.
• Prior shift coordination experience and an associate degree or relevant coursework are preferred.
• Availability for evenings, nights, weekends, or holidays and ability to move throughout the facility and respond promptly to resident needs.

Responsibilities

• Coordinate daily residential routines, room readiness, visitor procedures, safety rounds, and shift coverage in a 24-hour setting.
• Assist with residents’ needs, respond to and document incidents, and facility issues.
• Engage residents with a person-centered, trauma-informed approach; reinforce program expectations and refer clinical or medical questions to authorized staff.
• Respond to emergencies and safety concerns, follow overdose response and incident reporting procedures, and notify clinical and program leaders promptly.
• Maintain accurate communication logs, round records, and incident documentation while protecting resident confidentiality.

Skills

Clear communication

Sound judgment

Accurate documentation

Shift coordination

Education

High school diploma or equivalent

Associate degree or relevant coursework

Job description

Join a residential team supporting people receiving substance use treatment and recovery services. The House Manager helps maintain a safe, respectful environment in BCRC’s OASAS Part 820 program, coordinates residential routines and staff coverage, responds to urgent needs, and keeps program leaders informed.

What You Will Do

• Coordinate daily residential routines, room readiness, visitor procedures, safety rounds, and shift coverage in a 24-hour setting.
• Assist with residents’ needs, respond to and document incidents, and facility issues.
• Engage residents with a person-centered, trauma-informed approach; reinforce program expectations and refer clinical or medical questions to authorized staff.
• Respond to emergencies and safety concerns, follow overdose response and incident reporting procedures, and notify clinical and program leaders promptly.
• Maintain accurate communication logs, round records, and incident documentation while protecting resident confidentiality.

What You Bring

• High school diploma or equivalent and at least two years of relevant residential, substance use, behavioral health, or human services experience.
• Clear communication, sound judgment, accurate documentation, and the ability to guide a shift team. Prior shift coordination experience and an associate degree or relevant coursework are preferred.
• Availability for assigned evenings, nights, weekends, or holidays and ability to move throughout the facility and respond promptly to resident needs.

Benefits

• 5% employer 401(k) contribution; vacation and personal leave; paid and unpaid sick leave; paid holidays.
• Commuter benefits; enhanced short-term disability plan; life and accidental death and dismemberment (AD&D) coverage; pet insurance.
• Public Service Loan Forgiveness (PSLF) program participation, subject to federal eligibility requirements.

BMS is an equal opportunity employer. Reasonable accommodation is available during the application process and for qualified employees.

Pay rate: $25 p/h