PT Home Care Scheduler

Catholic-Charities-Diocese-of-Worcester-Inc; Leominster (MA); On-site; USD 25,000 - 36,000; Part time

Job summary

Catholic Charities Worcester County is seeking a Part-time Home Care Scheduler in Leominster, MA. The role supports the Home Care Services program, reporting to the Program Administrator, and requires handling scheduling tasks and coordinating between clients, families, and staff.

The position emphasizes punctual communication, reliable transportation, and the ability to work 11:00 AM - 4:00 PM every other holiday. Prior home care exposure is preferred.

Qualifications

• Valid driver’s license and reliable transportation required.
• Preferred experience in home care or related field.
• Ability to read, write, and communicate effectively in English.

Responsibilities

• Serve as liaison between clients, families, case managers, and ASAP.
• Process phone referrals and inquiries.
• Prepare weekly scheduling tasks for direct care staff.
• Monitor service delivery for adherence to authorized plans.
• Assist in evaluating direct care staff performance.
• Maintain inventory of office supplies.
• Cover responsibilities of the Program Administrator when needed.
• Perform related duties as assigned.

Skills

Microsoft Office

Word

Outlook

Communication

Customer service

Scheduling

Education

High school diploma

Tools

Office 365

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

PT Home Care Scheduler

5 days ago Requisition ID: 1107

JOB DESCRIPTION

Job Title:Home Care Scheduler

Program:Home Care Services

Reports to:Program Administrator

FLSA:Non- Exempt

Primary Responsibility

Responsible for the implementation and maintenance of service delivery in the greater Leominster program area.

• Serve as a liaison between client and family, case managers and Aging Services Access Point (ASAP)
• Process phone referrals and inquiries.
• Prepare weekly scheduling tasks and activities of direct care staff.
• Monitor delivery consistent with authorized services.
• Assist in the evaluation of direct care staff.
• Maintain inventory of office supplies.
• Cover the absence of the Program Administrator.
• Perform assigned duties and tasks of a similar nature.

Licenses/Certifications

• Current, valid driver’s license and access to reliable transportation required.

Knowledge/Experience

• Preferred Experience working in a home care setting and familiarity with industry practices.
• Sensitive to the needs of the aged, handicapped, families and children.
• Knowledge of standard office procedures, practices, and administrative functions.

Skills/Abilities

• Ability to read, write, and communicate effectively in English.
• Ability to prepare accurate, professional, and legible reports and documentation.
• Proficiency in Microsoft Office applications, including Word and Outlook.
• Ability to exercise sound judgment and make appropriate decisions in a variety of situations.
• Ability to assess and respond to client needs and effectively implement and follow established care plans.
• Strong interpersonal and communication skills, with the ability to work effectively with staff, clients, families, and community-based social service agencies.
• Ability to remain flexible, responsive, and supportive of the needs of others while maintaining reliability and effectively responding to emergency situations.
• Ability to work effectively and collaboratively in a team environment.
• Ability to understand and follow written and verbal instructions.
• Strong organizational skills, initiative, and the ability to recognize and work within the appropriate scope of responsibility.
• Ability to work 11:00 AM - 4:00 PM every other holiday as the position requires.

Physical/Mental Requirements

• Ability to climb stairs to access all areas of Catholic Charities Worcester County facilities.
• Normal range of hearing and vision, with or without correction.
• Ability to sit, stand, walk, bend, lift, reach, and perform routine office and program-related activities.
• Ability to always maintain confidentiality and professional boundaries.

Catholic Charities Worcester County is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.