PT Home Care Scheduler

ADP, Inc.; Leominster (MA); On-site; USD 22,000 - 30,000; Part time

Job summary

Catholic Charities Worcester County is seeking a Part-time Home Care Scheduler in Leominster, MA. The role supports the Home Care Services program, coordinating scheduling and service delivery under the Program Administrator's guidance.

Responsibilities include managing referrals, coordinating staff schedules, and maintaining records. A valid driver’s license and transportation are required, with emphasis on confidentiality and team collaboration in a sensitive caregiving environment.

Qualifications

• Current, valid driver’s license and access to reliable transportation required.
• Preferred experience in a home care setting and familiarity with industry practices.
• Knowledge of standard office procedures and administrative functions.

Responsibilities

• Serve as liaison between client and family, case managers and ASAP.
• Process phone referrals and inquiries.
• Prepare weekly scheduling tasks and activities of direct care staff.
• Monitor service delivery to ensure it aligns with authorized services.
• Assist in evaluating direct care staff.
• Maintain inventory of office supplies.
• Cover the absence of the Program Administrator.
• Perform duties of a similar nature as assigned.

Skills

English communication

Microsoft Office

Organizational skills

Team collaboration

Decision making

Tools

Word

Outlook

Office suite

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

PT Home Care Scheduler

Today Requisition ID: 1107

JOB DESCRIPTION

Job Title:Home Care Scheduler

Program:Home Care Services

Reports to:Program Administrator

FLSA:Non- Exempt

Primary Responsibility

Responsible for the implementation and maintenance of service delivery in the greater Leominster program area.

• Serve as a liaison between client and family, case managers and Aging Services Access Point (ASAP)
• Process phone referrals and inquiries.
• Prepare weekly scheduling tasks and activities of direct care staff.
• Monitor delivery consistent with authorized services.
• Assist in the evaluation of direct care staff.
• Maintain inventory of office supplies.
• Cover the absence of the Program Administrator.
• Perform assigned duties and tasks of a similar nature.

Licenses/Certifications

• Current, valid driver’s license and access to reliable transportation required.

Knowledge/Experience

• Preferred Experience working in a home care setting and familiarity with industry practices.
• Sensitive to the needs of the aged, handicapped, families and children.
• Knowledge of standard office procedures, practices, and administrative functions.

Skills/Abilities

• Ability to read, write, and communicate effectively in English.
• Ability to prepare accurate, professional, and legible reports and documentation.
• Proficiency in Microsoft Office applications, including Word and Outlook.
• Ability to exercise sound judgment and make appropriate decisions in a variety of situations.
• Ability to assess and respond to client needs and effectively implement and follow established care plans.
• Strong interpersonal and communication skills, with the ability to work effectively with staff, clients, families, and community-based social service agencies.
• Ability to remain flexible, responsive, and supportive of the needs of others while maintaining reliability and effectively responding to emergency situations.
• Ability to work effectively and collaboratively in a team environment.
• Ability to understand and follow written and verbal instructions.
• Strong organizational skills, initiative, and the ability to recognize and work within the appropriate scope of responsibility.
• Ability to work 11:00 AM - 4:00 PM every other holiday as the position requires.

Physical/Mental Requirements

• Ability to climb stairs to access all areas of Catholic Charities Worcester County facilities.
• Normal range of hearing and vision, with or without correction.
• Ability to sit, stand, walk, bend, lift, reach, and perform routine office and program-related activities.
• Ability to always maintain confidentiality and professional boundaries.

Catholic Charities Worcester County is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.