PT Food Lion To Go Associate

Food Lion; North Wilkesboro (NC); On-site; USD 25,000 - 35,000; Part time

Job summary

An established industry player is seeking a dedicated PT Food Lion To Go Associate to enhance customer experiences. In this role, you will provide fast, friendly service while assisting customers with their orders. Your responsibilities will include maintaining high service standards, engaging positively with customers, and ensuring efficient order processing. If you thrive in a team-oriented environment and are eager to learn, this is a fantastic opportunity to grow within a supportive company that values its associates.

Qualifications

• Good interpersonal and communication skills are essential.
• Desire to work in a team environment is important.

Responsibilities

• Provide friendly service and assist customers with order pickups.
• Control store expenses and adhere to company policies.

Skills

Customer Service

Interpersonal Skills

Communication Skills

Teamwork

Education

High School Diploma or Equivalent

Job description

Join to apply for the PT Food Lion To Go Associate role at Food Lion.

Address: USA-NC-North Wilkesboro-21 Sparta Road

Store Code: Store 01048 Front End (7218145)

Food Lion has been providing an easy, fresh, and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.

Primary Purpose

Provide fast, easy, flexible, and friendly service to our customers through the achievement of Food Lion customer service standards. Responsible for assisting the Food Lion To-Go Lead in maintaining standards according to Food Lion's standard practice manual. Maximize sales through excellent customer service.

Duties And Responsibilities

• Smile, greet each customer, use their name whenever possible, and provide prompt, accurate, and friendly service while engaging customers to create a positive shopping experience.
• Exhibit behaviors that align with Food Lion's guiding principles, core values, vision, and strategy.
• Shop multiple customer orders using designated tools and equipment.
• Recognize or differentiate between all types of produce carried in the store, including differences between varieties of similar classes of products (e.g., apples, lettuce).
• Substitute items when requested.
• Scan, bag, and label purchases efficiently and accurately, following company policies.
• Verify all customer IDs presented and observe store policies related to the sale of alcohol.
• Assist customers with order pickups.
• Complete Accountability Form from start to finish.
• Be courteous and helpful to other associates.
• Wear the Food Lion uniform with apron, name badge, and maintain a neat appearance, adhering to dress code.
• Control store expenses through proper use of supplies.
• Adhere to all company guidelines, policies, and standard practices.
• Observe and correct unsafe conditions to prevent accidents.
• Notify QA of cleaning issues or maintenance needs.
• Complete Computer Based Training (CBT) and Training Aid courses.
• Perform all other duties as assigned.
• Meet physical requirements of the position, with or without accommodations.

Qualifications

• High school diploma or equivalent preferred.
• Good interpersonal, communication, and customer service skills.
• Desire to work in a team environment.
• Willingness to learn multiple tasks and technical requirements.
• Must meet minimum age requirements for specific job functions.

Physical Requirements

• Use of computers, smart devices, and communication systems.
• Perform repetitive motions.
• Lift weights up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. occasionally.
• Pull or push up to 75 lbs. occasionally.
• Handle various substances related to cleaning, packaging, and produce.
• Stand continuously with frequent short-distance walking.
• Reach and grasp at various heights.
• Work in extreme temperatures for short periods.
• Sufficient visual ability to check IDs.

Food Lion is an equal opportunity employer, providing employment without regard to protected characteristics.