PT Dispensary Associate-Markham

Dutchess Cannabis; Markham (IL); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

flexible schedules

generous employee discount

swag

Job summary

Dutchess Cannabis in Markham, IL is seeking Part-time Dispensary Associates to guide customers through the cannabis purchasing experience. You will make informed product recommendations, describe products accurately, and operate with high accuracy in a fast-paced setting.

This role requires flexibility to work nights and weekends, with a 20–29 hour workweek. The location is covered by a CBA; we offer a competitive perk package including flexible schedules, a generous employee discount, and swag.

Qualifications

• Must be at least 21 years of age.
• High school diploma or GED required.
• Retail cannabis experience is a plus.
• Exceptional customer service skills.
• Knowledge of basic computer skills.
• Cannabis POS software experience is a plus.
• Positive attitude and strong work ethic.
• Must comply with cannabis industry regulations.

Responsibilities

• Deliver best-in-class customer experience while maintaining store operations and compliance.
• Guide customers through sales transactions with informed advice.
• Ensure sales floor is stocked, displays up-to-date, and store is well maintained.
• Fulfill and pack customer orders and move orders to pickup area.
• Promote a positive, customer-service oriented work environment and follow policies.
• Continuously develop product knowledge to provide accurate information.
• Respond to customer inquiries in person, online, and by phone.
• Accurately use the POS system and handle cash.
• Data entry of customer information and documentation.
• Support team and meet performance goals.
• Verify paperwork, IDs, and compliance with regulations.
• Assist in in-store operations like merchandising and inventory.
• Report hazards to Store Leadership and maintain a safe environment.
• Complete opening and closing checklists.

Skills

Customer service

Basic computer skills

POS software knowledge

Team player

Attention to detail

Education

High school diploma or GED

Tools

Cannabis POS software

Job description

Dispensary Associates!

Are you someone who is personable, can adapt in a fast-paced atmosphere and has a team player mentality? Would you like to advance your retail career with a company that values both its employees and the community? If so, this is the job for you!

Dutchess Cannabis

of Markham, IL is looking to hire Part-time Dispensary Associates!

We offer great perks, including flexible schedules, a generous employee discount, and swag.

• flexible schedules
• generous employee discount
• swag

Job Summary

The Dispensary Associate is responsible for guiding customers through the cannabis purchasing experience, making informed recommendations based on customer's desired outcomes, provide informed and accurate descriptions of our products, and operate with a high level of accuracy in a fast-paced environment. (Part Time Dispensary Associates work between 20-29 hours a week.) Must have flexibility to work nights and weekends.

• This location is covered by a CBA

Primary Responsibilities

• Deliver best-in-class customer experience while maintaining operational integrity and compliance throughout the store
• Guide customers through sales transactions while offering advice and knowledge as needed or requested
• Ensure the sales floor is stocked, displays and menus are up-to-date and accurate, and the store is well maintained
• Fulfill and pack customer orders and move completed orders from fulfillment areas to the sales floor for pick up
• Promote a work environment that is positive, customer-service oriented, and compliant with established policies and procedure
• Continuously develop product knowledge to offer customers the most up-to-date information and advice
• Respond to customer inquiries in store, online, and over the phone
• Accurately use and maintain the point of sale (POS) system in person and over the phone
• Accurate cash handling, customer cart management, and ringing of customer transactions
• Accurate and timely data entry of customer
• Strive to achieve team and individual performance goals
• Verify proper paperwork, documentation, and required identification for customers
• Execute inventory, visual merchandising, marketing, customer service, or other in-store operations as directed by Store Leadership
• Report any observed inconsistencies or hazards to Store Leadership
• Maintain a clean, organized, safe and inviting store environment
• Complete store opening and closing checklists

PHYSICAL DEMANDS

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

If you have the requirements, aligned with the Dutchess Vision and are focused on building a team to deliver a premier cannabis experience to our customers, then this is the role for you!

Company Overview

At Dutchess, we are setting new standards for service, innovation, and customer satisfaction in every interaction. We are the crown jewel of cannabis!

About

Our focus at Dutchess is all about the customer. We are consumer‑centric, cannabis enthusiasts, who are enthusiastic about providing our clients with exceptional service and premium quality products. Our work together will allow us to:

• Foster an environment where every customer feels valued, creating a community united by quality cannabis.
• Create opportunities in the communities we serve through the expansion of our retail locations.
• Pioneer innovation by continuously pushing the boundaries to enhance the cannabis experience and meet evolving consumer needs with cutting‑edge bud.

EEO STATEMENT

Rubino, LLC and its subsidiaries is an equal opportunity employer and celebrate the population of differences and does not discriminate in its hiring / hiring practices, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.

Requirements

JOB REQUIREMENTS

• Must be at least 21 years of age
• High school diploma or general education degree (GED)
• Retail experience preferred, cannabis retail experience a plus
• Exceptional customer service skills
• Knowledge of basic computer skills
• Cannabis point of sale (POS) software a plus
• Positive attitude, team player and strong work ethic
• Willing to build understanding of applicable state and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives, and standard operating procedures
• Must be and remain compliant with any and all regulatory requirements for working in the cannabis industry
• Must have excellent organization and time management skills
• Must be focused, pay close attention to detail
• Must be able to internalize training and follow instructions
• Must be able to communicate clearly and effectively