PT Customer Service Representative

Ixonia Bank; Watertown (WI); On-site; USD 17,000 - 25,000; Part time

Job summary

Ixonia Bank is seeking a part-time Teller to support daily banking operations at our Watertown, WI branch. You will handle customer deposits and cash transactions, balance cash drawer, and provide friendly service to help customers meet their financial needs.

The role requires 20-25 hours per week including Saturdays, with flexibility to work additional hours as branch needs demand. Prior cash-handling or customer service experience is preferred, and basic computer skills are a plus.

Qualifications

• The willingness and ability to consistently deliver exceptional customer service.
• Customer service and cash-handling experience is preferred.
• Ability to listen actively in order to identify customer needs and/or concerns.
• Ability to work well in a team environment.
• Basic computer skills.
• Ability to multi-task.
• Availability to work 20-25 hours per week, including every Saturday. Flexible scheduling based on branch needs.

Responsibilities

• Receives checks and cash for deposit, verifies amount, and examines checks for endorsements.
• Enters customer transactions into computer to record transactions and issues computer generated receipts.
• Balances currency, coin and checks in cash drawer and compares totaled amounts with data displayed on computer screen.
• Has knowledge of banking products.
• Performs additional duties as needed.

Skills

customer service

cash-handling

teamwork

active listening

multi-tasking

basic computer skills

Tools

POS system

Job description

At Ixonia Bank, we pride ourselves on our core values which are evident in our work, how we interact with each other, & how we take care of our customers. We believe every individual counts! Our highly-qualified, driven employees continually strive to give Ixonia Bank customers a personal banking experience. If you are interested in joining the Ixonia Bank team, we invite you to check out opportunities that match your skills and talents. We offer rewarding careers, all within a professional and friendly work environment.

Summary

Build customer confidence and trust by performing transactionsin a professional manner.

Primary job duties include

• Receives checks and cash for deposit, verifies amount, and examines checks for endorsements.
• Enters customer transactions into computer to record transactions and issues computer generated receipts.
• Balances currency, coin and checks in cash drawer and compares totaled amounts with data displayed on computer screen.
• Has knowledge of banking products.
• Performs additional duties as needed.

Education, Qualifications and Preferred Skills

• The willingness and ability to consistently deliver exceptional customer service.
• Customer service and cash-handling experience is preferred.
• Ability to listen actively in order to identify customer needs and/or concerns.
• Ability to work well in a team environment.
• Basic computer skills.
• Ability to multi-task.
• Availability to work 20-25 hours per week, including every Saturday. Flexible scheduling based on branch needs.

Equal Opportunity Employer

Ixonia Bank is an Equal Opportunity Employer of women, minorities, protected veterans, and individuals with disabilities.

Ixonia Bank offers competitive benefits and wages along with a pleasant, friendly work environment.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.