PT Courtside Server- Maryland Club

ASM Global; College Park (MD); On-site; USD 17,000 - 30,000; Part time

Job summary

ASM Global Club offers an opportunity for a friendly server to provide exceptional guest service, greet guests, and take food and drink orders while promoting a memorable dining experience.

The role requires knowledge of the menu, accuracy in order taking, and adherence to alcohol service rules. You will work with a team to ensure timely service and guest satisfaction in a fast-paced environment.

Qualifications

• Excellent customer service and guest interaction skills.
• Able to communicate clearly and honestly across all levels.
• Strong interpersonal skills to build relationships.
• Attention to detail in order taking and service.
• Ability to multitask in a fast-paced environment.
• English fluency required; Spanish is a plus.

Responsibilities

• Set up and maintain feast items.
• Take food and beverage orders from guests.
• Demonstrate knowledge of menu and feast items.
• Take orders noting any special needs.
• Demonstrate and follow all rules regarding alcohol service.
• Keep work area clean and stocked.
• Secure payment for food and beverage orders.
• Provide outstanding customer service.
• Perform other duties as assigned.

Skills

Customer service

Interpersonal skills

Attention to detail

Communication

Teamwork

English fluency

Job description

Servers are responsible to provide exceptional guest service to the Club Members by greeting guests, taking food and drink orders and promoting a great dining experience.

Essential Job Functions

• Responsible for setting up and maintaining feast items
• Responsible for taking food and beverage orders from guests
• Demonstrates a knowledge of menu and or feast items and features
• Take food orders, making note of anu special needs
• Demonstrates and follows all rules and regulations regarding alcohol service
• Keeps the work area clean and sufficiently stocked
• Secures payment for food and beverage orders
• Provides outstanding customer service
• Other duties as assigned

Knowledge, Skills and Ability

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.

• Excellent customer service
• Can be trusted to act in a manner that is truthful and values direct, honest communication at all levels of the organization
• Strong interpersonal skills; can effectively communicate and relate to all levels within and outside the organization; creates and builds positive and productive relationships
• Detail oriented
• Ability to work independently and/or in a team environment
• Strong verbal and written communication skills

Required Qualifications

• All applicants must be at least 18 years of age
• Ability to interact with co-workers in order to ensure compliance with company service standards
• Ability to multitask in a fast paced environment
• Must be fluent in English
• Must be available to work an irregular schedule
• Must be able to work extended hours due to business requirements including late nights, weekends and holidays

Preferred Qualifications

• Bilingual in Spanish
• Must have at least 1 year of experience in a high-volume club or restaurant

Physical Requirements

• Ability to stand, sit, use of hands to handle, or feel, reach with hands and arms
• Ability to lift and/or move up to 25 lbs.
• Specific vision abilities required by this job include close vision and distance vision