PT Adventure Recreation Attendant

The Centers, Inc.; Huntington (WV); On-site; USD 30,000 - 40,000; Full time

Job summary

The Centers, Inc. in Huntington, West Virginia, is seeking enthusiastic candidates for a role involving customer service in an outdoor and fitness center environment. Responsibilities include greeting members, conducting safety clinics, and assisting with rentals. Ideal candidates should have excellent customer service skills, be able to handle multiple tasks, and complete First Aid training. This position requires standing or walking for a significant part of the day, and effective communication with patrons, faculty, and staff is essential.

Qualifications

• Completion of First Aid, CPR, and AED training, as required.
• Ability to handle several tasks at once with frequent interruptions.
• Willingness and ability to enforce policies and resolve conflicts.

Responsibilities

• Greet members.
• Check member identification.
• Conduct safety clinics.
• Assist patrons with rental and retail items.
• Assist the Outdoor Center Supervisor in enforcing policies.
• Answer telephone in a prompt and polite manner.
• Work with other instructors in a group setting.
• Take equipment rental reservations.
• Perform other duties as assigned.

Skills

Excellent customer service skills

Interpersonal communication skills

Time management skills

Conflict resolution skills

Basic computer competency

Job description

CENTERS, LLC is a professional management firm specializing in facility, operation, and program management for higher education. CENTERS' management approach is customized for each client yet retains uniform quality. The firm unites site staff with a centralized administrative team, each contributing to the firm's goals and client needs. Commitment to the well‑being, security, and future of our employees is a priority.

Responsibilities

• Greet members
• Check member identification
• Conduct safety clinics
• Assist patrons with rental and retail items
• Assist the Outdoor Center Supervisor in enforcing policies
• Answer telephone in a prompt and polite manner
• Work with other instructors in a group setting
• Take equipment rental reservations
• Perform other duties as assigned

Qualifications

• Excellent customer service skills
• Strong reasoning, interpersonal communication, time management, and conflict resolution skills
• Willingness and ability to enforce policies and resolve conflicts
• Ability to operate a cash registerBasic computer skills
• Ability to handle several tasks at once with frequent interruptions
• Completion of First Aid, CPR, and AED training, as required

Technical Competencies

• Basic computer competency

Human Relations

• Interaction with patrons, faculty, staff

Work Environment

• Outdoor environment
• Office environment / fitness center environment
• Moderate to loud noise

Physical Demands

• Standing or walking for at least 50% of the work day
• Occasional bending, stooping

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.