PT ACCESS SPECIALIST

Blessing-Health-Syste; Quincy (IL); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Retirement + matching

Up to 4 weeks paid time off

Wellness Center access

Educational assistance opportunities

Job summary

Blessing Health System is seeking a Patient Registration Specialist to conduct patient interviews, verify insurance, collect payments, and ensure accurate registration across multiple hospital sites such as ED and Walk-In Clinic.

This role requires high school completion, strong communication and customer service skills, and the ability to multi-task while maintaining compliance with regulatory standards.

Qualifications

• Must have good interpersonal and written/verbal communication skills.
• Strong customer service orientation with problem-solving ability.
• Proficient with basic office software (Word, Excel).
• Ability to multi-task and work independently with critical thinking.

Responsibilities

• Conduct professional patient interviews to obtain demographic, financial, and biographical information.
• Handle registration duties across Patient Access areas (ED, Walk-In Clinic, etc.).
• Verify insurance eligibility and benefits, collect point-of-service payments, and determine medical necessity.
• Support compliance with federal and state regulations and contribute to service excellence.

Skills

Interpersonal skills

Communication skills

Customer service

Multi-tasking

Computer literacy

Education

High school diploma or GED

Some College preferred

Medical Terminology course within 6 months

Job description

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• Retirement + matching
• Up to 4 weeks paid time off in first year
• 24/7 Wellness Center access
• Educational assistance opportunities

JOB SUMMARY

This position conducts professional patient interviews obtaining demographic, financial, and biographical information. The Patient Registration Specialist is responsible for obtaining information to appropriately bill payers, verify patient insurance eligibility, confirm benefits eligibility, collect point of service payments, determine medical necessity, and gather statistical information in compliance with federal and state regulations.

This position performs registration duties throughout the facility; included but not limited to Patient Access 11th, Emergency Department, Walk-In Clinic, etc. The Patient Registration Specialist must be flexible, adaptable, and willing to work in all Patient Access areas. The Patient Registration Specialist is responsible for the delivery of quality performance and service excellence.

This position requires full understanding and active participation in fulfilling the Mission of Blessing Hospital. It is expected that the employee demonstrate behavior consistent with the Core Values while supporting the strategic plan, goals and direction of the Performance Improvement Process (PIP) at Blessing Hospital.

JOB QUALIFICATIONS

Education/Training/Experience:

REQUIRED:

Must be a high school graduate or equivalent with GED

Positive interpersonal relationship skills required.

Complete Medical Terminology Course within 6 months of hire.

Computer literacy required, including the use of Microsoft Word, Microsoft Excel, and other office products

Excellent written and verbal communication skills

Excellent customer services skills, ability to independently problem-solve, and perform basic mathematical calculations

Demonstrate ability to multi-task and work independently using critical thinking skills.

PREFERRED:

Some College preferred

Medical Terminology preferred

One year of clerical and customer service experience preferred

Pay Status:

NON-EXEMPT HOURLY

EEO Statement: Blessing Health System provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Blessing Health System complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Blessing Health System expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Blessing Health System's employees to perform their job duties may result in discipline up to and including discharge.