PATIENT FINANCIAL SERVICES REPRESENTATIVE

Blessing Health; Quincy (IL); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Retirement + matching

4 weeks paid time off

Onsite childcare - Quincy

24/7 Wellness Center access

Educational assistance opportunities

Job summary

Blessing Health in Quincy, IL seeks a Patient Financial Representative to support billing and collections for inpatient and outpatient accounts. The role involves cash application, reconciliation, and communicating clearly with payers, patients, and staff to optimize reimbursement and minimize losses.

Requirements include a high school diploma (medical terminology coursework preferred) and strong written/verbal communication with accurate typing skills.

Qualifications

• High School Diploma or equivalent; Medical Terminology course preferred.
• Excellent written and verbal communication skills; strong typing ability.

Responsibilities

• Assist with billing and collection of accounts receivable.
• Resolve payment discrepancies and denials; posting payments and processing correspondence.
• Support cash application, reconciliation, and overall revenue cycle tasks.

Skills

Written communication

Verbal communication

Education

High School Diploma

Tools

Microsoft Word

Job description

PAY RATE: $18.52 - $26.86

Competitive Benefits

• Retirement + matching
• Up to 4 weeks paid time off in first year
• Onsite childcare - Quincy
• 24/7 Wellness Center access
• Educational assistance opportunities

Job Summary

This position is responsible for supporting management in the billing and collection of accounts receivable for inpatient and outpatient accounts, cash application and reconciliation and/or resolving customer service issues. This position requires basic understanding of the Revenue Cycle and the importance of evaluating and securing all appropriate financial resources to maximize reimbursement to the health system. The Patient Financial Representative must also have basic knowledge of accounting, healthcare, and general office procedures, and be capable of communicating clearly and concisely, both verbally and in writing, with peers, supervisors, payers, physicians, patients, other departments, etc. The Patient Financial Representative is responsible for working to improve the performance of accounts receivable while minimizing controllable losses. The Patient Financial Representative may be responsible for one or more of the following activities: billing, account resolution, payment discrepancy and payment denial resolution, processing correspondence posting transactions, and other tasks. This position assumes clinical and financial risk of the organization when collecting and documenting information on behalf of the patient. This position requires full understanding and active participation in fulfilling the Mission of Blessing Hospital. It is expected that the employee demonstrate behavior consistent with the Core Values while supporting the strategic plan, goals and direction of the Performance Improvement Process (PIP) at Blessing Hospital.

JOB QUALIFICATIONS

Required

• High School Diploma or equivalent Medical Terminology Course
• Excellent written and verbal communication skills Excellent typing skills

Preferred

• Minimum of 2 years clerical experience and/or post-high school education preferred
• Experience with Microsoft Word and other Office software preferred
• Experience with hospital or physician office patient accounting systems preferred

Pay Status

NON-EXEMPT HOURLY

EEO Statement: Blessing Health System provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Blessing Health System complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Blessing Health System expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Blessing Health System's employees to perform their job duties may result in discipline up to and including discharge.