Psychiatric Account Manager

Syneos Health Commercial Solutions; Riverside (CA); On-site; USD 140,000 - 147,000; Full time

Benefits offered by this job

Health coverage (medical, dental and vision)

401(k) match

Flexible paid time off

Sick time

Job summary

A leading healthcare solutions provider is seeking a Psychiatric Account Manager in California. The role involves developing relationships with healthcare professionals and institutions, with responsibilities that include managing sales activities and maintaining customer relationships. Required qualifications include a BA/BS degree, over 5 years of direct selling experience in the healthcare sector, and proven success in competitive environments. The position offers a salary range of $140,000 to $147,000, with additional benefits like health coverage and flexible paid time off.

Qualifications

• 5+ years of direct selling experience to healthcare professionals.
• Psychiatric experience required; knowledge of schizophrenia preferred.
• Proven track record of success in a competitive selling environment.

Responsibilities

• Develop relationships with institutions and community accounts.
• Achieve success in a complex selling environment.
• Deliver clinical brand-specific presentations to healthcare professionals.

Skills

Account management

Relationship building

Communication skills

Business analytics

Sales experience

Education

BA/BS degree

Job description

Position Overview

Join Syneos Health, in partnership with Luye Pharma USA Ltd., as a Psychiatric Account Manager in a fast‑paced environment where we build relationships with experts, stakeholders, community mental health clinics, hospital/institutional systems, and integrated delivery networks.

Success Criteria / Responsibilities

• Develop and drive relationships with target institutions and community accounts, establishing and maintaining positive relationships with key influencers and decision makers within the accounts.
• Achieve success in a complex, matrixed selling environment that requires collaboration and cross‑functional discipline.
• Develop a strong, collaborative partnership with field‑based colleagues to ensure appropriate cross‑functional support for customers within a defined geography and to develop and execute pull‑through strategies.
• Identify key influencers and achieve designated customer interaction expectations with a focus on top target customers.
• Use data tools and insights to determine strategies and tactics for business decision‑making.
• Demonstrate account‑based selling skills, including group presentations, and build relationships in institutions aligned with customer segmentation.
• Plan and organize activities to ensure regular and consistent coverage of the territory according to a plan of action.
• Deliver clinical brand‑specific presentations of product(s) to physicians and other appropriate health‑care professionals.
• Develop deep product and competitor knowledge and understanding of local and regional market trends.
• Manage territory budget to support sales and marketing activities.
• Complete all administrative tasks in a timely manner.
• Execute the company brand strategy and tactics within the assigned geographic area.
• Participate in training and development programs.
• Maintain adherence and compliance with all corporate, industry policies and procedures.

Requirements

• BA/BS degree required; Life Sciences preferred.
• 5+ years of direct selling experience to healthcare professionals in the pharmaceutical, biotech or healthcare industry.
• Psychiatric experience required; working knowledge of the schizophrenia field strongly preferred.
• CMHC account management and/or hospital/institutional experience strongly preferred.
• Established relationships in the geography strongly preferred.
• Knowledge of formulary approval process and driving formulary approvals preferred.
• Must live near to territory boundaries.
• Proven track record of success in a high‑science competitive selling environment.
• Ability to identify key decision makers, develop positive relationships and strong customer dedication.
• Proven track record of success in exceeding results.
• Self‑starter, highly motivated to succeed.
• Strong communication, business analytics and account management skills.
• Ability to work independently or in a team environment.
• Valid driver’s license and safe driving record.

Compensation & Benefits

The base salary for this position ranges from $140,000 to $147,000, with potential commissions/bonuses based on performance.

Benefits include health coverage (medical, dental and vision), company match 401(k), flexible paid time off (PTO) and sick time (subject to state requirements).

EEO Statement

Syneos Health is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled).