PSR/Scheduler - Oncology, Santa Barbara

University of California - Los Angeles Health; Santa Barbara (CA); Sur place; USD 44 000 - 63 000; Plein temps

Résumé du poste

University of California - Los Angeles Health is seeking a role that provides direct support to physicians and patients in assigned primary and/or specialty care settings. The position acts as a liaison between patients and physicians, helping patients access services within the health system and facilitating communication with referring physicians.

Responsibilities include coordinating referrals and providing follow-up via telephone and EPIC/Care Connect, supporting efficient clinic operations

Qualifications

• Skill in setting priorities which accurately reflect the relative importance of job responsibilities.
• Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.
• Ability to creatively integrate competing demands into a productive working environment.
• Skill in verbal communications to clearly convey complex problems in both formal and informal situations.
• Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health.
• Ability to provide coverage for Community Clinics as assigned.

Responsabilités

• Act as liaison for the patients and physicians in the practice.
• Assisting patients in accessing service within the health system, facilitating communication with referring physicians.
• Providing follow-up through telephone and EPIC/Care Connect.

Connaissances

Prioritization

Relationship building

Communication

Diplomatic interaction

Patient access

Clinic coverage

Description du poste

Description

In this role, you will be providing direct support to the physicians and patients for assigned primary and/or specialty care physicians. Major duties include but are not limited to:acting as a liaison for the patients and physicians in the practice, assisting patients in accessing service within the health system, facilitating communication with referring physicians, referring patients to appropriate resources and providing follow-up through telephone and EPIC/Care Connect.

Salary range: $31.88/hr - $45.66/hr

Qualifications

Required:

• Skill in setting priorities which accurately reflect the relative importance of job responsibilities.
• Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.
• Ability to creatively integrate competing demands into a productive working environment.
• Skill in verbal communications to clearly convey complex problems in both formal and informal situations.
• Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health
• Ability to provide coverage for Community Clinics as assigned.

Preferred:

• Knowledge of specific specialty practice and workflows.
• Working knowledge of patient related policies and procedures as well as a thorough understanding of the University system and it services and programs.
• Knowledge of hospital computer system, and personal computer systems and the various software products to perform administrative work.
• Familiarity and knowledge of authorization process & managed care programs.