PSR/Scheduler - Oncology, Santa Barbara

UCLA Health; Santa Barbara (CA); Vor Ort; USD 44.000 - 63.000; Vollzeit

Zusammenfassung

UCLA Health in Santa Barbara, CA is seeking a patient service liaison to support physicians and patients in assigned primary or specialty care practices.

You will act as liaison, help patients access services within the health system, coordinate with referring physicians, and provide follow-up through telephone and EPIC/Care Connect. Salary range is $31.88 to $45.66 per hour, with a Monday–Friday 8:00 am–5:00 pm schedule.

Qualifikationen

• Setting priorities reflecting responsibilities.
• Able to build productive relationships with Faculty, Staff, Administration and patients from diverse backgrounds.
• Capable of managing competing demands in a busy practice.
• Clear verbal communication of complex problems.
• Interact diplomatically with a diverse patient population.
• Provide coverage for Community Clinics as assigned.
• Knowledge of specialty workflows and hospital policies.
• Familiarity with authorization processes and managed care.

Aufgaben

• Provide direct support to physicians and patients in assigned practice.
• Act as a liaison for patients and physicians within the health system.
• Assist patients in accessing services and resources.
• Facilitate communication with referring physicians.
• Refer patients to resources and follow up via telephone and EPIC/Care Connect.

Kenntnisse

Prioritization

Relationship building

Multitasking

Verbal communication

Diplomatic interaction

Community clinic coverage

Tools

Hospital information system

PC software

Jobbeschreibung

Work Location: Santa Barbara, CA, USA

Work Schedule

Monday-Friday, 8:00am-5:00pm

Salary Range: $31.88 - 45.66 Hourly

Employment Type

Duration

Indefinite

Primary Duties and Responsibilities

In this role, you will be providing direct support to the physicians and patients for assigned primary and/or specialty care physicians. Major duties include but are not limited to:acting as a liaison for the patients and physicians in the practice, assisting patients in accessing service within the health system, facilitating communication with referring physicians, referring patients to appropriate resources and providing follow-up through telephone and EPIC/Care Connect.

Salary range: $31.88/hr - $45.66/hr

Job Qualifications

Required:

• Skill in setting priorities which accurately reflect the relative importance of job responsibilities.
• Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.
• Ability to creatively integrate competing demands into a productive working environment.
• Skill in verbal communications to clearly convey complex problems in both formal and informal situations.
• Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health
• Ability to provide coverage for Community Clinics as assigned.

Preferred:

• Knowledge of specific specialty practice and workflows.
• Working knowledge of patient related policies and procedures as well as a thorough understanding of the University system and it services and programs.
• Knowledge of hospital computer system, and personal computer systems and the various software products to perform administrative work.
• Familiarity and knowledge of authorization process & managed care programs.

As a condition of employment the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer. Current/former UC employees are subject to a personnel file review.