PSR/SCHEDULER - JBORO CARDIOLOGY & VASCULAR CLINIC

St.-Bernards-Healthcare; Jonesboro (AR); On-site; USD 32,000 - 46,000; Full time

Job summary

ST BERNARDS MEDICAL CENTER in Jonesboro seeks a PSR/Scheduler for the JBORO Cardiology & Vascular Clinic. This full-time, day-shift role offers a Monday–Friday schedule, 8:00 a.m.–5:00 p.m., and involves coordinating OP tests with physicians and departments.

The position requires at least 1 year of healthcare customer service, a high school diploma or GED, and the ability to work independently while handling confidential patient information with professionalism.

Qualifications

• 1 year of customer service experience, preferably in healthcare.
• Receptionist experience in health care is preferred.
• Ability to work independently and use good judgment.

Responsibilities

• Schedule OP tests efficiently with physician schedules and departments.
• Greet patients and arrange for registration and information collection.
• Answer billing questions from patients and manage patient accounts.

Skills

Customer service experience

Healthcare receptionist experience

Office equipment familiarity

Education

High school diploma or GED

Tools

Office equipment

Job description

PSR/SCHEDULER - JBORO CARDIOLOGY & VASCULAR CLINIC

ST BERNARDS MEDICAL CENTER

JBORO CARDIOLOGY & VASCULAR

Full Time , Day Shift , M-F, 8a-5p

Minimum Age Requirement: 18 years of age or older

JOB REQUIREMENTS

Education Required

High school diploma or GED

Experience

Minimum of one-year experience in customer service setting, preferably six months receptionist experience in health care setting and experience with office equipment. Ability to work independently of others and exercise good judgment.

Physical

This is a safety sensitive position. Please see the St. Bernards Substance Abuse Policy for further information.

Normal office environment. Close eye work, vision must be corrected to 20/20. Hearing of normal & soft tones. Sitting for 7-8 hours/day. Required to stand, walk, use fingers to handle, or feel objects, tools, controls. Requires hand-eye coordination and finger dexterity. Reach with hands and arms. Lifting and carrying up to 50 pounds. May be exposed to airborne particles. Must be able to view computer screens for long periods. Occasional stress related to workload and customers with problems.

JOB SUMMARY

Schedules OP tests in an efficient and timely manner. Responsible for coordinating tests with physician’s schedule and various departments. Works with and has access to confidential patient information. Position requires a high degree of mental alertness and close visual attention to details. Position requires diplomacy and a professional image and manner in dealing with physician offices and clinic staff. Greet patients and arranges for the efficient and orderly registration of patients. Ensures that accurate patient and insurance information is collected and that patients are made aware of clinic policies and procedures. Answers telephone, answers billing questions from patients. Processes medical records request, information requests and general patient account functions. Works with and has access to confidential patient information. Position requires making frequent decisions or actions following general procedures often without clearly defined precedents. Position requires a high degree of mental alertness and close visual attention to details. Position requires diplomacy and a professional image and manner in dealing with patients, families, visitors, and clinic personnel. Patient Service Representative is responsible for a positive first impression of clinic personnel as the initial point of service contact for clinic customers. This position has high contact with patients, employees and physicians.