PSI Technician

help; Sharonville (OH); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Unlimited commission

Company vehicle

Hands-on training

Medical/dental/vision insurance

401(k) with company match

Paid time off

Job summary

HELP is seeking motivated, customer-focused Plumbing Safety Inspection Technicians to join our Cincinnati-area team. You will assess homeowner needs, explain plumbing solutions, and present accurate estimates while building lasting relationships.

This role includes hands-on training, mentorship, and clear paths for growth within the company, with a focus on in-home consultations, pricing education, and achieving sales targets.

Qualifications

• Customer service or sales experience is a bonus!
• Willingness to learn and follow instructions
• Comfortable using tools and performing physical tasks
• Valid driver's license in the state where you will be working
• Ability to lift, climb, and work in confined spaces

Responsibilities

• Conduct in-home consultations to assess plumbing issues and advise solutions
• Educate customers on services, products, and pricing
• Prepare and present estimates and service agreements
• Build strong relationships and ensure a positive client experience
• Coordinate with technicians to ensure smooth service delivery
• Meet or exceed monthly sales targets

Skills

Customer focus

Hands-on ability

Drive to succeed

Communication skills

Interpersonal skills

Organizational skills

Physical stamina

Driver's license

Education

High school diploma or equivalent

Job description

Job Summary

We are seeking motivated and customer-focused individuals to join our team as a Plumbing Safety Inspection Technician. In this role, you will be the first point of contact for homeowners needing plumbing services. Your primary responsibility will be to assess customer needs, explain plumbing solutions, and provide accurate estimates. This is a great opportunity to launch a rewarding career in sales with hands-on training, mentorship, and the chance to grow within the company.

Key Responsibilities

• Conduct in-home consultations to assess plumbing issues and recommend appropriate solutions
• Educate customers on available plumbing services, products, and pricing
• Prepare and present estimates and service agreements
• Build strong customer relationships and ensure a positive client experience
• Coordinate with technicians and service teams to ensure smooth service delivery
• Meet or exceed monthly sales targets and performance goals

Qualifications

• Customer Focus: Some customer service or sales experience is a bonus!
• Hands-On Ability: Comfortable working with tools and getting your hands dirty
• Drive to Succeed: Self-motivated, punctual, and detail-oriented
• Strong work ethic and willingness to learn and follow instructions
• Good communication, interpersonal skills and organizational skills
• Physical ability to perform tasks that involve lifting, climbing, and working in confined spaces
• Current and valid driver's license in the state where you will be working
• High school diploma or equivalent

Benefits

• Hourly Pay + Unlimited Commission Earning Potential
• Company vehicle and tools provided
• Opportunity to learn practical, hands-on skills
• Comprehensive medical, dental, and vision coverage
• 401(k) with company match
• Paid time off, holidays, and sick leave
• Be part of a company that cares about employees and customers alike

Work Environment

Work in field environments across residential job sites, climbing ladders and navigating uneven surfaces. Regularly works in confined spaces and moves materials up to 50 pounds. Operates hand and power tools and vehicles. Must be able to see, hear, and exchange accurate information with customers and team members. Regular exposure to outdoor weather, noise, and dust. Reasonable accommodation may be made to perform essential functions.

Pay Range

$50,000 - $70,000 USD

About HELP

For more than 80 years, HELP has provided HVAC, plumbing, and electrical services to families throughout Cincinnati, Northern Kentucky, and Southeast Indiana. To ensure that our clients' expectations are exceeded, HELP takes great care when selecting individuals to join the team. Our employees embrace our commitment to do the job right the first time with good equipment and materials, with honesty and without shortcuts. By embracing this policy, our employees prosper right along with the company and enjoy solid job security. Not a heating, cooling, plumbing or electrical expert? Don't worry. We can teach you everything you need to know!

Equal Opportunity

We are an equal-opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws.