PSI Technician

HELP; Cincinnati (OH); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Company vehicle provided

Medical, dental, and vision coverage

401(k) with company match

Paid time off

Job summary

HELP is seeking a Plumbing Safety Inspection Technician in Cincinnati. You will be the first contact for homeowners, conduct in-home consultations, explain plumbing solutions, and prepare estimates. This role combines sales with hands-on training, mentorship, and growth opportunities within the company.

You will meet monthly sales targets, work with technicians, and leverage a company vehicle with provided tools. Comprehensive benefits and paid time off are included.

Qualifications

• High school diploma or equivalent.
• Current and valid driver's license in the state where you will be working.
• Comfortable working with tools and getting your hands dirty.
• Self-motivated, punctual, and detail-oriented.
• Excellent communication and customer service skills.

Responsibilities

• Conduct in-home consultations to assess plumbing issues and recommend solutions.
• Educate customers on services, products, and pricing.
• Prepare and present estimates and service agreements.
• Build strong customer relationships and ensure a positive client experience.
• Coordinate with technicians to ensure smooth service delivery.
• Meet or exceed monthly sales targets and performance goals.

Skills

Customer focus

Hands-On ability

Drive to succeed

Communication

Organization

Driver's license

Education

High school diploma or equivalent

Job description

We are seeking motivated and customer-focused individuals to join our team as a Plumbing Safety Inspection Technician. In this role, you will be the first point of contact for homeowners needing plumbing services. Your primary responsibility will be to assess customer needs, explain plumbing solutions, and provide accurate estimates. This is a great opportunity to launch a rewarding career in sales with hands-on training, mentorship, and the chance to grow within the company.

Key Responsibilities

• Conduct in-home consultations to assess plumbing issues and recommend appropriate solutions
• Educate customers on available plumbing services, products, and pricing
• Prepare and present estimates and service agreements
• Build strong customer relationships and ensure a positive client experience
• Coordinate with technicians and service teams to ensure smooth service delivery
• Meet or exceed monthly sales targets and performance goals

Qualifications

• Customer Focus: Some customer service or sales experience is a bonus!
• Hands-On Ability: Comfortable working with tools and getting your hands dirty
• Drive to Succeed: Self-motivated, punctual, and detail-oriented
• Strong work ethic and willingness to learn and follow instructions
• Good communication, interpersonal skills and organizational skills
• Physical ability to perform tasks that involve lifting, climbing, and working in confined spaces
• Current and valid driver's license in the state where you will be working
• High school diploma or equivalent
• Hourly Pay + Unlimited Commission Earning Potential
• Company vehicle and tools provided
• Opportunity to learn practical, hands-on skills
• Comprehensive medical, dental, and vision coverage
• 401(k) with company match
• Paid time off, holidays, and sick leave
• Be part of a company that cares about employees and customers alike

Work in field environments across residential job sites, climbing ladders and navigating uneven surfaces. Regularly works in confined spaces and moves materials up to 50 pounds. Operates hand and power tools and vehicles. Must be able to see, hear, and exchange accurate information with customers and team members. Regular exposure to outdoor weather, noise, and dust. Reasonable accommodation may be made to perform essential functions.

Pay Range

$50,000 - $70,000 USD

About HELP

For more than 80 years, HELP has provided HVAC, plumbing, and electrical services to families throughout Cincinnati, Northern Kentucky, and Southeast Indiana. To ensure that our clients’ expectations are exceeded, HELP takes great care when selecting individuals to join the team. Our employees embrace our commitment to do the job right the first time with good equipment and materials, with honesty and without shortcuts. By embracing this policy, our employees prosper right along with the company and enjoy solid job security. Not a heating, cooling, plumbing or electrical expert? Don’t worry. We can teach you everything you need to know!

We are an equal-opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws.

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Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in HELP’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.