PS Medical Assistant II

University of Utah

Salt Lake City (UT)

On-site

USD 24,796 - 30,307

Full time

14 days+
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Benefits offered by this job

Health insurance
Retirement contributions 14.2%
Paid leave and holidays
Tuition reduction
Flexible spending accounts
Transit benefits
Employee discounts
Wellness program
Non‑Discrimination policies

Job summary

University of Utah seeks a Medical Assistant to support pediatric orthopedic care across four locations: Salt Lake City, Lehi, Provo, and Layton. The role splits time between sites with no weekend shifts, focusing on compassionate patient care for children and families.

Responsibilities include patient history, casting assistance, clinic support, and back‑office coordination. Candidates must meet certification requirements and demonstrate safety awareness and effective communication.

Qualifications

  • Ability to greet pediatric patients and families, collect medical history, and provide a comforting environment.
  • Proficiency in applying/assisting with casts, braces, splints, and post‑op care.
  • Strong clinic support skills: accurate EMR documentation and scheduling coordination.
  • Back-office duties: phone calls, chart prep, and post‑op follow‑ups.
  • Adherence to safety protocols when exposure to bodily fluids or sharps occurs.

Responsibilities

  • Greet patients and families, collect medical history, and ensure child comfort.
  • Assist with casting, braces, crutches, and wound care per post‑op instructions.
  • Maintain clinic operations through EMR documentation and appointment coordination.
  • Handle back‑office tasks such as patient calls and chart prep.

Skills

Patient care
Communication
Teamwork
Safety awareness
Flexibility

Education

CMA certification (AAMA)
RQI Healthcare Provider eCredential
EMT/Paramedic certification (Utah)

Tools

EMR system (Epic)

Job description

Priority Review Date

Note - Posting may close at any time

Job Summary

Do you have a passion for working with children and making a real difference in their lives? If you’re looking for an exciting opportunity in the world of pediatric orthopedic care, look no further! We’re seeking a friendly, detail-oriented Medical Assistant to join our team, where you’ll be supporting young patients and their families at four convenient locations: Salt Lake, Lehi, Provo, and Layton.

This position will require you to split time between two of these locations, with the possibility of covering the others as needed. Best of all? There are no weekends required for this position! Ready to make an impact in pediatric orthopedic care—and have your weekends free? We are interviewing immediately for this position- Apply today!

University of Utah offers a comprehensive benefits package including:

  • Excellent health, dental, and wellness coverage at affordable rates
  • 14.2% retirement contributions that vest immediately*
  • Generous paid leave time
  • 11 paid Holidays per year
  • 50% tuition reduction for employee after completing probationary period, and spouse, and dependent children after three years
  • Flex spending accounts
  • Free transit on most UTA services
  • Employee discounts on a variety of products and services including cell phones & plans, entertainment, health and fitness, restaurants, retail, and travel
  • A wellness program to promote health and quality of life
  • Additional benefits information is available at www.hr.utah.edu/benefits

For more information regarding how our salary and benefit offerings impact the overall compensation here at the University of Utah, please see our Total Compensation Calculator: https://www.hr.utah.edu/comp/totalcomp.php

Responsibilities

At our pediatric orthopedic clinic, you’ll be part of a passionate, dedicated team that makes a real difference in kids’ lives every single day. If you’re excited to be part of a compassionate, fast-paced environment, and you love variety in your work, we want you to join us!

  • Patient Care and History: You’ll be the friendly face greeting our pediatric patients and their families, collecting important medical history, and making sure each child feels comfortable, safe, and cared for.
  • Casting & Clinic Care: Help apply and remove custom casts, assist with removing surgical pins, sutures, and post‑op dressings, and guide patients on how to use braces, boots, crutches, splints, and other Durable Medical Equipment (DME).
  • Clinic Support: You’ll be the go‑to expert for keeping the clinic running smoothly, from documenting in our Electronic Medical Records (EMR) system with accuracy to coordinating appointments and scheduling. You’ll help ensure everything flows seamlessly throughout the day.
  • Back Office Support: Whether you’re answering patient calls, prepping charts, or making post‑op follow‑up calls, your organizational skills will be key in keeping things efficient and organized behind the scenes.

We’re looking for a dedicated and capable team member who can take on the essential functions of this role with confidence and professionalism. Here’s what you’ll need:

  • Essential Skills: Ability to perform all the job duties outlined above, providing quality care and ensuring a smooth clinic experience for our patients.
  • Communication: Strong human relation skills and the ability to communicate effectively with patients, families, and team members. Your ability to connect with others is key in making each patient’s experience positive.
  • Specialty Proficiency: You’ll need to demonstrate proficiency in our clinic’s specific orthopedic skills within six weeks of hire. Don’t worry, you’ll have time to build your expertise, and specialty skills will be introduced after completing basic competency testing.
  • Safety First: Be aware that, as part of this role, you will have potential exposure to bodily fluids, blood, used needles, and other contaminants. Safety protocols are in place, and it’s essential to adhere to them as part of the daily job hazards.
  • Physical Demands: This job will keep you on your feet! You’ll need to be able to help transfer patients, hold extremities, and operate equipment, including bending and positioning yourself as required to work with different tools and machinery. The ability to withstand the physical demands of being on your feet and moving throughout the day is essential to maintaining the high level of care we provide.
Minimum Qualifications

Required:

  • Current RQI Healthcare Provider eCredential through the University of Utah Health RQI system. The eCredential is to be obtained within 30 days of hire.
  • One of the following:
    • Current Advanced EMT certification with the State of Utah.
    • Current certification to practice as a Paramedic in the State of Utah.
    • Current certification as a Certified Medical Assistant (CMA) through AAMA
    • Currently credentialed in ABR‑OE (Assessment‑Based Recognition in Order Entry) through AAMA.
    • Current certification as a Registered Medical Assistant (RMA) through AMT
    • Current certification as a National Certified Medical Assistant (NCMA) through NCCT.
    • Current Clinical Medical Assistant Certification through NHA.
    • Current certification as a NRCMA – Medical Assistant through the National Association for Health Professionals.
  • If candidate is not certified upon hire, they must have completed an accredited Medical Assisting program before date of hire.
  • One of the indicated certifications must be obtained within six months of hire.
Additional Information

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581‑7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post‑retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366‑7770 or (800) 695‑4877 or University Human Resource Management at (801) 581‑7447 if you have questions regarding the post‑retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

The University of Utah values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education.

Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

Consistent with state and federal law, the University of Utah does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy‑related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Title IX (OEO). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at the: University of Utah Non‑Discrimination page.

Online reports may be submitted at https://oeo.utah.edu

https://publicsafety.utah.edu/safetyreport/ This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security‑related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.

As per University of Utah policy 5‑108: Transfer of Benefits Eligible Staff Members, a new hire to the University of Utah who is still serving a 12 month probationary period will not be hired into another University of Utah job (a transfer) until the successful completion of the probationary period.

Required Documents
  • Resume
Optional Documents
  • Cover Letter
University Human Resource Management

250 East 200 South, Suite 125 Salt Lake City, UT 84111

Contact us: (801) 581‑2169 By Email: employment@utah.edu

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