Medical Assistant II (Peds)

Utah; Salt Lake City (UT); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Wellness program

Retirement contributions vesting 14.2%

Paid leave

Holidays (11 days)

Job summary

The University of Utah's pediatric orthopedic clinic seeks a Medical Assistant to support young patients across Salt Lake, Lehi, Provo, and Layton. You will split time between locations with no weekend shifts, providing friendly front-desk and clinical support in a fast-paced team environment.

You’ll perform patient history, cast care, EMR documentation, and back-office tasks while maintaining safety standards and completing required certifications within six months.

Qualifications

• Current RQI Healthcare Provider eCredential to be obtained within 30 days of hire.
• One of the following certifications must be held: Advanced EMT, Paramedic, CMA, ABR‑OE, RMA, NCMA, NHA CMA, NRCMA.
• If not certified on hire, must complete an accredited Medical Assisting program before date of hire.
• Certification(s) must be obtained within six months of hire.

Responsibilities

• Patient Care and History: greet pediatric patients and families, collect medical history, ensure comfort and safety.
• Casting & Clinic Care: apply/remove casts, assist with pins, sutures, post‑op dressings, guide on use of DME.
• Clinic Support: document in EMR, coordinate appointments and scheduling.
• Back Office Support: answer calls, prep charts, and perform post‑op follow‑ups.

Skills

Detail-oriented

Patient-focused

Strong communication

Teamwork

Education

RQI eCredential

Advanced EMT

Paramedic

Certified Medical Assistant (CMA)

ABR‑OE

Registered Medical Assistant (RMA)

NCMA

Clinical Medical Assistant Certification (NHA)

NRCMA – Medical Assistant

Tools

EMR systems

Job description

Job Summary

Do you have a passion for working with children and making a real difference in their lives? If you’re looking for an exciting opportunity in the world of pediatric orthopaedic care, look no further! We’re seeking a friendly, detail‑oriented Medical Assistant to join our team, where you’ll be supporting young patients and their families at four convenient locations: Salt Lake, Lehi, Provo, and Layton. This position will require you to split time between two of these locations, with the possibility of covering the others as needed. Best of all? There are no weekends required for this position!

Ready to make an impact in pediatric orthopaedic care—and have your weekends free? We are interviewing immediately for this position—Apply today!

Benefits

• Excellent health, dental, and wellness coverage at affordable rates
• 14.2% retirement contributions that vest immediately*
• Generous paid leave time
• 11 paid Holidays per year
• 50% tuition reduction for employee after completing probationary period, and spouse, and dependent children after three years
• Flex spending accounts
• Free transit on most UTA services
• Employee discounts on a variety of products and services including cell phones & plans, entertainment, health and fitness, restaurants, retail, and travel
• Professional development opportunities
• A wellness program to promote health and quality of life
• Additional benefits information is available at www.hr.utah.edu/benefits

Responsibilities

At our pediatric orthopedic clinic, you’ll be part of a passionate, dedicated team that makes a real difference in kids’ lives every single day. If you’re excited to be part of a compassionate, fast‑paced environment, and you love variety in your work, we want you to join us!

• Patient Care and History: You’ll be the friendly face greeting our pediatric patients and their families, collecting important medical history, and making sure each child feels comfortable, safe, and cared for.
• Casting & Clinic Care: Help apply and remove custom casts, assist with removing surgical pins, sutures, and post‑op dressings, and guide patients on how to use braces, boots, crutches, splints, and other Durable Medical Equipment (DME). Your hands‑on care will make a big difference in their recovery!
• Clinic Support: You’ll be the go‑to expert for keeping the clinic running smoothly, from documenting in our Electronic Medical Records (EMR) system with accuracy to coordinating appointments and scheduling.
• Back Office Support: Whether you’re answering patient calls, prepping charts, or making post‑op follow‑up calls, your organizational skills will be key in keeping things efficient and organized behind the scenes.

We’re looking for a dedicated and capable team member who can take on the essential functions of this role with confidence and professionalism. Here’s what you’ll need:

• Essential Skills: Ability to perform all the job duties outlined above, providing quality care and ensuring a smooth clinic experience for our patients.
• Communication: Strong human relation skills and the ability to communicate effectively with patients, families, and team members. Your ability to connect with others is key in making each patient’s experience positive.
• Specialty Proficiency: You’ll need to demonstrate proficiency in our clinic’s specific orthopedic skills within six weeks of hire. Don’t worry, you’ll have time to build your expertise, and specialty skills will be introduced after completing basic competency testing.
• Safety First: Be aware that, as part of this role, you will have potential exposure to bodily fluids, blood, used needles, and other contaminants. Safety protocols are in place, and it’s essential to adhere to them as part of the daily job hazards.
• Physical Demands: This job will keep you on your feet! You’ll need to be able to help transfer patients, hold extremities, and operate equipment, including bending and positioning yourself as required to work with different tools and machinery. The ability to withstand the physical demands of being on your feet and moving throughout the day is essential to maintaining the high level of care we provide.

Minimum Qualifications

Required:

• Current RQI Healthcare Provider eCredential through the University of Utah Health RQI system. The eCredential is to be obtained within 30 days of hire.
• One of the following:

1. Current Advanced EMT certification with the State of Utah.
2. Current certification to practice as a Paramedic in the State of Utah.
3. Current certification as a Certified Medical Assistant (CMA) through AAMA.
4. Currently credentialed in ABR‑OE (Assessment‑Based Recognition in Order Entry) through AAMA.
5. Current certification as a Registered Medical Assistant (RMA) through AMT.
6. Current certification as a National Certified Medical Assistant (NCMA) through NCCT.
7. Current Clinical Medical Assistant Certification through NHA.
8. Current certification as a NRCMA – Medical Assistant through the National Association for Health Professionals.

• If candidate is not certified upon hire, they must have completed an accredited Medical Assisting program before date of hire.
• One of the indicated certifications must be obtained within six months of hire.

Additional Information

This position may require the successful completion of a criminal background check and/or drug screen.

The University of Utah values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education.

Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

Consistent with state and federal law, the University of Utah does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy‑related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Title IX (OEO). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at the University of Utah Non‑Discrimination page. Online reports may be submitted at https://oeo.utah.edu

This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security‑related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.

As per University of Utah policy 5‑108: Transfer of Benefits Eligible Staff Members, a new hire to the University of Utah who is still serving a 12 month probationary period will not be hired into another University of Utah job (a transfer) until the successful completion of the probationary period.