Provider Services Advisor

Jobtailor; Sacramento (CA); On-site; USD 40,000 - 60,000; Full time

Job summary

Altais is seeking a dedicated administrator to serve as the primary internal contact for service lines with network physicians in California. The role handles day-to-day operations and delivers exceptional physician service while advocating for current and future products and services.

You will educate practices on policies, procedures, and claims payment policies, assist with onboarding, and help facilitate meetings to strengthen internal and external relationships.

Qualifications

• BA/BS degree or equivalent experience of 4 years in managed health care administration or Physician office administration.
• 2-3 years of Patient and Physician portals and EMH or EMR system experience.
• Proficient computer skills, including Microsoft Office (Word, Outlook, Excel, PowerPoint).
• Proficient in patient and physician portals and EMH or EMR systems.
• Excellent communication skills, both written and verbal.
• Strong understanding of physician office operations.
• Demonstrated flexibility and strong organizational skills.
• Ability to maintain excellent relationships with internal and external stakeholders.

Responsibilities

• Serve as the primary internal contact for service lines provided by Altais to network physicians.
• Support day-to-day administrative operations and provide exceptional service to physicians.
• Monitor physician participation and advocate for current and future products and services.
• Educate physician practices on policies, procedures, and claims payment policies.
• Assist with onboarding new physicians and staff.
• Facilitate internal and external meetings to discuss issues and promote relationships.

Skills

Communication

Relationship Mgmt

Organizational

MS Office

EMR/EMH experience

Physician portals

Problem solving

Education

BA/BS degree or equivalent (4 years in healthcare administration)

Tools

MS Office

Job description

• Serve as the primary internal contact for service lines provided by Altais to network physicians
• Support day-to-day administrative operations and provide exceptional service to physicians
• Monitor physician participation and advocate for current and future products and services
• Educate physician practices on policies, procedures, and claims payment policies
• Assist with onboarding new physicians and staff
• Facilitate internal and external meetings to discuss issues and promote relationships

Requirements

• BA/BS degree or equivalent experience of 4 years in managed health care administration or Physician office administration
• 2-3 years of Patient and Physician portals and EMH or EMR system experience
• Proficient computer skills, including Microsoft Office (Word, Outlook, Excel, PowerPoint)
• Proficient in patient and physician portals and EMH or EMR systems
• Excellent communication skills, both written and verbal
• Strong understanding of physician office operations
• Demonstrated flexibility and strong organizational skills
• Ability to maintain excellent relationships with internal and external stakeholders