Provider Relationship Manager

Rhyme Software; United States; Remote; USD 65,000 - 110,000; Full time

Job summary

Rhyme Software in the United States is seeking a Relationship Manager to develop and maintain strong client relationships, address client needs, and ensure satisfaction. This full-time remote role serves as the main point of contact for clients and works with internal teams to align offerings with client goals.

You will identify growth opportunities, manage communications, and provide solutions to strengthen partnerships across healthcare systems, SaaS, or related tech sectors.

Qualifications

• Strong relationship-building and communication skills.
• Experience in account management, client support, and customer success.
• Ability to analyze business needs and identify growth opportunities.
• Collaborate across internal teams to align offerings with client goals.
• Proactive problem-solving and multi-project management.
• Knowledge of healthcare systems, SaaS, or related tech is a plus.
• Bachelor’s degree in Business Administration, Communications, Marketing, or related field.

Responsibilities

• Develop and maintain strong client relationships.
• Act as a key point of contact for clients.
• Manage client communication and address client needs.
• Identify opportunities for growth and provide solutions.
• Collaborate with internal teams to align offerings with client goals.
• Foster long-lasting client connections and ensure satisfaction.

Skills

Relationship-building

Communication

Account management

Customer success

Cross-functional collaboration

Education

Bachelor's degree in Business Administration / Communications / Marketing or related field

Job description

About the role

• This is a full-time remote role for a Relationship Manager. The Relationship Manager will be responsible for developing and maintaining strong client relationships, addressing client needs, and ensuring satisfaction. This role includes acting as a key point of contact for clients, managing communication, identifying opportunities for growth, and providing solutions to enhance client partnerships. The Relationship Manager will collaborate with internal teams to align the company’s offerings with client goals and foster long-lasting connections.

What you’ll do

• Develop and maintain strong client relationships


• Act as a key point of contact for clients


• Manage client communication and address client needs


• Identify opportunities for growth and provide solutions


• Collaborate with internal teams to align offerings with client goals


• Foster long-lasting client connections and ensure satisfaction

Qualifications

• Strong relationship-building, communication, and interpersonal skills


• Experience in account management, client support, and customer success


• Proficiency in analyzing business needs, identifying growth opportunities, and proposing appropriate solutions


• Effective collaboration and coordination skills to work across internal teams and departments


• Proactive problem-solving and decision-making abilities


• Capacity to manage multiple clients and projects simultaneously while meeting deadlines


• Knowledge or experience in healthcare systems, SaaS, or related technology industries is a plus


• Bachelor’s degree in Business Administration, Communications, Marketing, or a related field