Nuvia Dental Implant Center | Hybrid | $70,000 annually | Monday-Friday, 8:00 AM–4:00 PM
Position Summary
Nuvia is seeking a proactive, organized, and relationship-focused Provider Relations Specialist to support surgeons, restorative doctors, and anesthesia providers across our nationwide centers. This role serves as a primary point of contact for providers from onboarding through ongoing support and offboarding, coordinating scheduling, coverage, travel, training, and cross-functional communication to ensure a seamless provider experience and uninterrupted center operations.
Key Responsibilities
- Provider Onboarding: Manage onboarding from contract signing through the first 60 days, including training, communication, system access, and operational readiness.
- Scheduling & Coverage: Coordinate schedules, time-off requests, schedule changes, and provider coverage to minimize operational disruptions.
- Travel Coordination: Arrange flights, hotels, ground transportation, and itineraries for provider training, onboarding, and coverage.
- Provider Relations: Build strong provider relationships, answer questions, resolve challenges, and identify opportunities for additional support and continuing education.
- Offboarding: Coordinate provider departures, notifications, PTO and repayment processes, system access removal, and payroll updates.
- Center Support: Travel occasionally to support new center launches, provider transitions, and training.
- Cross-Functional Collaboration: Partner with center and regional leadership, clinical teams, Compliance, Payroll, Data, and Recruiting to address provider needs and staffing requirements.
- Compliance & Compensation: Support licensing and credentialing requirements and help ensure accurate provider compensation.
- Process Improvement: Maintain accurate schedules, calendars, trackers, and documentation while identifying opportunities to improve workflows and communication.
Qualifications
Required
- Strong organizational, communication, and relationship-building skills.
- Ability to manage multiple priorities, providers, locations, and deadlines.
- Proactive problem-solving skills and the ability to adapt to changing needs.
- Professionalism, discretion, and attention to detail.
- Proficiency with business software and the ability to learn new systems quickly.
- Ability to travel occasionally to Nuvia centers nationwide.
Preferred
- Experience in account management, relationship management, management, or team leadership.
- Experience in healthcare, dental operations, medical administration, or provider relations.
- Experience collaborating with cross-functional teams and leadership.
A college degree is not required; relevant professional experience is valued.
Reporting & Work Environment
- Reports to: Director of Provider Relations
- Work arrangement: Hybrid
- Schedule: Monday-Friday, 8:00 AM–4:00 PM
- Travel: Occasional nationwide travel, primarily to support new center launches
- Compensation: $70,000 annually
Why This Role Matters
The Provider Relations Specialist plays a critical role in creating a positive provider experience, strengthening relationships, and ensuring Nuvia centers have the support and coverage needed to deliver consistent patient care.
Interested in building strong relationships and making a meaningful operational impact? We'd love to hear from you.