Provider Relations Representative - Onsite

ProviDRs Care; Wichita (KS); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Health insurance

Paid time off

Vision insurance

Job summary

ProviDRs Care in Wichita, KS is seeking an onsite Provider Relations Representative. You will be the main contact between healthcare providers and the company, handling claims, billing questions, and provider onboarding.

Ideal candidates have strong communication, organizational skills, and the ability to learn healthcare terminology and claims systems on the job. This is a full-time, onsite role with local travel as needed.

Qualifications

• High School Diploma or GED required.
• 1–2 years of customer service or healthcare administration experience preferred.

Responsibilities

• Respond to phone calls and emails from providers regarding claims, billing, authorizations, and general inquiries.
• Assist in resolving provider concerns by collaborating with internal departments such as Claims, Member Services, and Credentialing.
• Maintain accurate provider records in internal systems, including contact information, contract status, and documentation.
• Help onboard new providers by collecting forms and documents, and guiding them through ProviDRs Care procedures.
• Distribute educational materials and updates about system changes or policy updates to providers.
• Ensure all provider interactions and updates are documented accurately for reporting and compliance purposes.

Skills

Communication

Listening

Attention to detail

MS Office

Healthcare terminology

Teamwork

Education

High School Diploma or GED

Tools

MS Word

MS Excel

MS Outlook

Job description

Provider Relations Representative - Onsite

Wichita, United States | Posted on 08/07/2026

Provider Service Representative – Entry-Level (High School Graduate) This is an Onsite Position

Position Summary: The Provider Relations Specialist serves as a key point of contact between healthcare providers and ProviDRs Care. This role ensures providers receive timely support, information, and assistance with administrative and operational processes. It’s ideal for a candidate with strong communication and organizational skills, even without a college degree.

Key Responsibilities:

• Respond to phone calls and emails from providers regarding claims, billing, authorizations, and general inquiries.
• Assist in resolving provider concerns by collaborating with internal departments such as Claims, Member Services, and Credentialing.
• Maintain accurate provider records in internal systems, including contact information, contract status, and documentation.
• Help onboard new providers by collecting forms and documents, and guiding them through ProviDRs Care procedures.
• Distribute educational materials and updates about system changes or policy updates to providers.
• Ensure all provider interactions and updates are documented accurately for reporting and compliance purposes.

Qualifications:

Education:

• High School Diploma or GED required .

Preferred Experience:

• 1–2 years of customer service, healthcare administration, medical office, or insurance experience (but not always required ).

Skills & Abilities:

• Excellent communication and listening skills.
• Detail-oriented with strong organizational abilities.
• Comfortable using computers and basic office software (Microsoft Word, Excel, Outlook).
• Ability to learn healthcare terminology and claims systems on the job.
• Team-oriented, with a willingness to learn and grow in the healthcare industry.

• Full-time, standard weekday hours.
• Office-based
• Occasional local travel for provider meetings or training sessions may be required .

Job Type:

• Full-time

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift

Ability to Commute:

Ability to Relocate:

• Wichita, KS 67202: Relocate before starting work