Provider Records Advisor

Delta Dental Plan of Indiana, Inc.; Okemos (MI); Remote; USD 36,000 - 48,000; Full time

Job summary

Delta Dental of Michigan, Ohio, and Indiana is seeking a Provider Records Advisor to work remotely while residing in Michigan for occasional team meetings and training in Okemos. The role focuses on handling provider records, credentialing data, and inquiries with a strong emphasis on accuracy and timely processing.

Candidates should have a high school diploma, two years of office experience, and proven typing/data-entry speeds.

Qualifications

• High school diploma or equivalent required.
• Two years of office experience.
• Data entry test: 5,500 keystrokes per hour at 95% accuracy.
• Typing test: 40 WPM at 90% accuracy.
• Must be able to start at 7:30 a.m. or work until 5:00 p.m. on a rotating basis.

Responsibilities

• Responds to written and telephone inquiries from providers regarding their records and network agreements.
• Establishes and maintains departmental records and files, including initial credentialing and provider updates.
• Researches and resolves inquiries by accessing the provider, National Provider File (NPF), and other resources.
• Processes claims assigned to the Provider Records worklist.
• Operates office equipment such as PC, photocopier, scanner, calculator, and fax.

Skills

Data entry speed

Typing speed

Office environment experience

Education

High school diploma or equivalent

Job description

## Provider Records AdvisorApply: This is a remote position: DDMI\\_Michigan: Okemos, MI: Full time: Posted Yesterday: JR101501**Job Title:**Provider Records Advisor**Number of Positions:**1**Location:**DDMI\\_Michigan**Location Specifics:**Fully Remote**Job Summary:****Candidates must reside in Michigan within a reasonable commuting distance of our Okemos office for team meetings, collaborative sessions, and training.** At Delta Dental of Michigan, Ohio, and Indiana we work to improve oral health through benefit plans, advocacy and community support, and we amplify this mission by investing in initiatives that build healthy, smart, vibrant communities. We are one of the largest dental plan administrators in the country, and are part of the Delta Dental Plans Association, which operates two of the largest dental networks in the nation. At Delta Dental, we celebrate our All In culture. It’s a mindset, feeling and attitude we wrap around all that we do – from taking charge of our careers, to helping colleagues and lending a hand in the community. **TYPICAL ASSIGNMENTS*** Responds to written and telephone inquiries, using proper etiquette, from providers regarding their records and network agreements* Responds to provider questions, including specialty agreements and W-9 information* Establishes electronic funds transfers (EFT) records when appropriate* Establishes and maintains departmental records and files, including initial credentialing and business or provider updates* Researches and resolves inquiries by accessing the provider, National Provider File (NPF), and other resources* Processes claims assigned to the Provider Records worklist* Operates office equipment which may include personal computer, photocopier, scanner, calculator, fax, etc. #LI-Remote**Minimum Requirements:****Bidding Requirements:*** Possess a high school diploma or equivalent* Two years of work experience in an office environment* Ability to begin work at 7:30 a.m. or be required to work until 5:00 p.m. (rotating basis)* Successful completion of a data entry test sponsored by Human Resources within the past 12 months / 5,500 keystrokes per hour with 95% accuracy (test waived if candidate currently holds or has previously held a CRT Operator position)* Successful completion of a typing test administered by Human Resources within the past 12 months with a typing speed of 40 correct words per minute (minimum of 90% accuracy) (test waived if candidate currently holds a position that requires at least 40 correct words per minute.)The company will provide equal employment and advancement opportunity within the context of its unique business environment without regard to race, color, religion, gender, gender identity, gender expression, age, national origin, familial status, citizenship, genetic information, disability, sex, sexual orientation, marital status, pregnancy, height, weight, military status, or any other status protected under federal, state, or local law or ordinance.### About UsDelta Dental of Michigan, Ohio, and Indiana has been a dental benefits leader for more than 60 years, and today with our affiliates, we are one of the largest dental plan administrators in the country. It’s our mission to improve oral health through benefit plans, advocacy and community support, and we amplify this mission by making investments that build healthy, smart, vibrant communities.We celebrate diverse thought and foster a culture where employees go All In – for the company, themselves, their colleagues and their communities.Employees are offered a comprehensive benefits package that includes medical, dental and vision coverage, short- and long-term disability, life insurance, 401(k) savings plans, flexible spending accounts, and tuition reimbursement or educational assistance. Employees are also eligible for annual incentive compensation based on annual business goals.Additionally, employees receive eight hours of paid volunteer time each year, access to an on-staff health coach and personal trainer, plus many other perks.Delta Dental is an Equal Opportunity Employer.